1. sivaram155's Avatar
    i bought a s3 4 months back .. recently updated to jelly bean .. but from past few weeks it is getting stuck in between even when phone is idle and then i have to restart using power button . it also says 'touch wiz is not responding . close or wait ' what should i do about this issue ? please give ur suggestions ..
    05-02-2013 01:46 AM
  2. meyerweb#CB's Avatar
    For the Touchwiz problem, try this:

    Go to Settings / Application manager; scroll all the way to the right (to the "All" tab), then scroll down until you find Touchwiz. Tap to open, then tap on the clear cache button. See if that resolves things.

    If the phone keeps freezing, you may need to do a factory reset. Unfortunately, sometimes the OTA updates don't go smoothly, and cause problems after they're complete. A factory reset will almost always clear these things up.

    First though, read through these threads. You may find someone else has posted something that will solve your problem:

    05-02-2013 01:44 PM
  3. qyam's Avatar
    hi, my galaxy s3 getting hang every time then i try to power off restart or get the bettery out then it gets active other wise it stands hangin!!!!!!!!please give an advice.
    03-12-2014 10:04 PM
  4. qyam's Avatar
    sorry please answer my question regarding hanging and afte awhile there is a message comes and written that Unfortunately the google play store stopped.
    03-12-2014 10:10 PM

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