1. Durdenism's Avatar
    My little brother who is 10 years old regularly uses my phone when I don't have it on me uses it to download porn. Unfortunately he knows my content filtering pin number and as a result I am unable to block content on my phone due to this. I have tried to change my pin number to prevent this from happening again in the future but I am unable to find an option that allows the pin number to be changed. I tried deleting my account and opening up a new one but that hasn't worked. I even tried to possibility of uninstalling google play store and reinstalling it but am unable to do so. Does anyone have any advice?
    05-06-2013 02:19 PM
  2. meyerweb#CB's Avatar
    Perhaps the easiest solution is to just keep the phone on you, and only let him use it when you're there with him?

    Otherwise, try clearing the data from the app, and then starting over: Go to Settings (on the phone, not in the app) / Application manager. Scroll right to the "All" tab. Scroll down to Google Play Store, and tap that. Tap Clear data, then Force stop. Maybe do the same thing for Google Play Services.

    Exit settings, restart the play store, and see if you can enter a new pin.
    geekymcfly likes this.
    05-06-2013 02:35 PM
  3. Durdenism's Avatar
    Thanks, ive just tried that and it has worked. I have reset my pin and hopefully that will resolve the issue.
    05-06-2013 02:43 PM
  4. meyerweb#CB's Avatar
    Now just make sure your brother doesn't read this and learn how to reset the pin!
    geekymcfly likes this.
    05-06-2013 02:59 PM

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