1. rgn2011's Avatar
    My S3 is approx 18months old, no previous problems.

    The screen started to freeze occasionally a month ago, easily fixed by briefly pressing the screen lock button.
    Last night I plugged the phone in to charge overnight. This morning the blue led was showing but I couldn't turn on the screen. I tried short presses and long presses and eventually removed the battery. Now the phone is completely dead and won't turn on. I've tried rebooting but nothing. I've not made any recent changes or uploads

    Please help me!!
    09-24-2013 04:56 AM
  2. Golfdriver97's Avatar
    My S3 is approx 18months old, no previous problems.

    The screen started to freeze occasionally a month ago, easily fixed by briefly pressing the screen lock button.
    Last night I plugged the phone in to charge overnight. This morning the blue led was showing but I couldn't turn on the screen. I tried short presses and long presses and eventually removed the battery. Now the phone is completely dead and won't turn on. I've tried rebooting but nothing. I've not made any recent changes or uploads

    Please help me!!
    Welcome to the forums!
    Have you changed batteries?
    09-24-2013 08:41 AM
  3. GSDer's Avatar
    rgn2011,
    With the phone completely off (ala battery remove/replace), if you plug the phone into a charger do you see the battery graphic? If not, do you have access to a different charger AND cable? We need to be sure the battery is actually charged before going any further.

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM 10.2 using Tapatalk 4
    09-24-2013 04:26 PM
  4. rgn2011's Avatar
    I have tried swapping battery with a friend - definitely not the problem as my battery powered her phone perfectly and was fully charged.
    No battery graphic on mine when plugged in, absolutely dead...
    09-24-2013 06:46 PM
  5. GSDer's Avatar
    And her battery in your phone didn't make any difference in your ability to turn the phone on?

    What model/carrier?

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM 10.2 using Tapatalk 4
    09-24-2013 08:07 PM
  6. rgn2011's Avatar
    Thanks for your assistance,
    I have spoken directly to Samsung and it appears my phone has suffered 'sudden death' - apparently common in S3 models purchased before October 2012, and a fault acknowledged by Samsung! They will either fix it or send me a new phone in the next 10 days...

    Quick tip for all, make sure you complete regular backups of your phone... unfortunately I have lost ALL my phone numbers as they were stored on the phone and not the SIM

    Thanks again for trying to help xx
    09-25-2013 05:33 AM
  7. Golfdriver97's Avatar
    Thanks for your assistance,
    I have spoken directly to Samsung and it appears my phone has suffered 'sudden death' - apparently common in S3 models purchased before October 2012, and a fault acknowledged by Samsung! They will either fix it or send me a new phone in the next 10 days...

    Quick tip for all, make sure you complete regular backups of your phone... unfortunately I have lost ALL my phone numbers as they were stored on the phone and not the SIM

    Thanks again for trying to help xx
    Bummer. Sorry about that.

    Sent from a Slim 4.3 S3
    09-25-2013 09:22 AM

Similar Threads

  1. MY NEXUS 7 DOESN'T HAVE PLAY STORE :( (the app) PLEASE HELP ME ;(
    By ILOVEUFOREVER4 in forum Google Nexus 7 Tablet (2012)
    Replies: 33
    Last Post: 10-02-2013, 11:00 PM
  2. help on how to re-root my gs3
    By andgle in forum Verizon Galaxy S III Rooting, ROM's, and Hack's
    Replies: 6
    Last Post: 09-26-2013, 07:42 PM
  3. Help! Want to delete email only from phone and not from server - but comes back
    By Greyhound_Gourmet in forum Samsung Galaxy Mega 6.3
    Replies: 2
    Last Post: 09-26-2013, 11:06 AM
  4. Replies: 2
    Last Post: 09-24-2013, 02:08 AM
  5. Default VZW G2 Frozen Apps List
    By mediumraresteak in forum Verizon LG G2
    Replies: 1
    Last Post: 09-24-2013, 01:41 AM
LINK TO POST COPIED TO CLIPBOARD