My Galaxy S3 won't turn on.

Mark white4

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Dec 21, 2013
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Okay, so this title might be a little misleading. My phone will power on but then it gets stuck at the Samsung logo screen and will not go any further.

Up until this morning I was having no problems with the phone but then I foolishly decided to install the Android 4.3 update. Everything was going fine until the phone restarted and would not turn back on. I left it for around 2 hours but it was stuck on the Samsung screen. Since then I have tried connecting to Kies via USB but it won't recognise my phone. I have done a factory reset but this has also done nothing to help.

Phoned Samsung tech support and they told me that I will need to send my phone away for at least 14 days for them to take a look at it. Don't really want to be without my phone over the festive period so if anyone has any ideas they would be greatly appreciated