Originally Posted by
Diksha Peswani Hi,Today evening i got a normal pop up on my Samsung phone for software update I choose the option to update and then i had a message on the screen that your phone will Re-boot it did install the software last i saw was 42% after reboot it only shows Samsung written on the phone, i tried to remove the battery restart my phone but still it shows me the same. Can you please help me to on my phone. Waiting for your earliest reply.
go to recovery clear cache
then turn on your phone and wait for the update to complete
wait for 5-10 minutes for update to compete . if your are still stuck
clear cache and data form recovery
clearing data will remove apps and games from your phone