Dialer problems

[joeyv8082]

Sorry in advance if this was posted elsewhere. I couldn't find any threads regarding my issue.
I have a Sprint gs3 on android 4.4.2, and just within in the last day or so if I make a call then promted to press a number for an option, the touch tone won't go through.
For example if I dial Sprint and get press 1 if you are calling about (my number) and I press 1, nothing happens. I dial other numbers and nothing. Also I've tried other calls and the same thing so it's not Sprint's system.

Customer care did a master reset and I tried some 3rd party dialers also and nothing.
Thanks in advance for any suggestions.

Posted via Android Central App

 

[Golfdriver97]

Sorry in advance if this was posted elsewhere. I couldn't find any threads regarding my issue.
I have a Sprint gs3 on android 4.4.2, and just within in the last day or so if I make a call then promted to press a number for an option, the touch tone won't go through.
For example if I dial Sprint and get press 1 if you are calling about (my number) and I press 1, nothing happens. I dial other numbers and nothing. Also I've tried other calls and the same thing so it's not Sprint's system.

Customer care did a master reset and I tried some 3rd party dialers also and nothing.
Thanks in advance for any suggestions.

Posted via Android Central App

I would try rebooting into recovery and clearing the system cache. Here is how: http://forums.androidcentral.com/sa...ing-into-recovery-mode-galaxy-s2-s3-tab2.html

 

[joeyv8082]

tried wiping the cache partition didn't work.

Posted via Android Central App

 

[Golfdriver97]

tried wiping the cache partition didn't work.

Posted via Android Central App

OK. The only other thing I can suggest is a reset. Back everything up, and then in settings>back up and reset, click on factory restore.

From a Carbon M8 and AC Forums app

 

[joeyv8082]

***update***
thanks for the replies to my question. As it turns out after trying everything under the sun, i went to the sprint store with my tail between my legs to find out if i could get a loaner phone while i send mine to samsung for repair....turns out it's a spring network issue in the cleveland market and not a phone issue at all....
so ill fasten my seatbelt and sit back and enjoy the ride...
thanks again

 

[_YoKolorMeBadd]

My Verizon S3 does that sometimes also. At times I can't make calls or use data, its very annoying.

Sent from my SCH-I535 using Tapatalk

 

[ggalmin]

Would anyone have any insight to as why when i use the handy search feature in the dialer to find a local restaurants number, that when i go to hit talk, it pre-pends a a stupid + in front of every number i try to dial that way (and a fast busy). I am in the states on a Nexus 5 with Sprint. I have to either edit the number before a re-dial attempt or just wright it down on paper... kinda defeating its handy intention

 

[GSDer]

when i use the handy search feature in the dialer to find a local restaurants number

I must be totally clueless - I don't see ANY search feature in the Dialer

Are you talking about the Contacts Tab? Can you post a screenshot of what you're referring to?

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