1. bleyferr's Avatar
    Hello, my phones screen dont work,but display is working, what i need to do?
    Help me please
    10-17-2014 03:34 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! What do you mean that the display works, but the screen doesn't? Do you mean the screen is blank, but the backlight is on? Or that the screen is blank, but can still register touches?

    Were there any recent drops, trauma or water exposure? This kind of thing is usually due to a hardware failure of the screen.
    10-17-2014 06:25 PM
  3. bleyferr's Avatar
    my phone is freezing, what i need to do?
    10-19-2014 05:58 AM
  4. ab304945's Avatar
    Try biting into recovery. And clear the cache.

    If that don't work. Do a factory reset.

    Posted via the Android Central App
    10-19-2014 06:34 AM
  5. bleyferr's Avatar
    I already did it but it dont work also
    10-19-2014 04:56 PM
  6. B. Diddy's Avatar
    Hi again--you didn't answer any of my previous questions. It might help us narrow the problem down.
    10-19-2014 07:52 PM
  7. bleyferr's Avatar
    Welcome to Android Central! What do you mean that the display works, but the screen doesn't? Do you mean the screen is blank, but the backlight is on? Or that the screen is blank, but can still register touches?

    Were there any recent drops, trauma or water exposure? This kind of thing is usually due to a hardware failure of the screen.
    its freezing thats all
    10-23-2014 02:23 AM
  8. B. Diddy's Avatar
    If the screen is freezing repeatedly, try booting into Safe Mode, which temporarily disables all 3rd party apps. If the problem goes away, then one of those apps is causing the instability. Restart the Device in Safe Mode - Samsung Galaxy S® III
    10-23-2014 10:09 AM
  9. Hillary23's Avatar
    i have a Samsung phone and yesterday when I was on the internet using wifi the touch screen became unresponsive.
    I switched off the phone and turned it on after sometime. I pressed volume+ then middle button and the power button. after this I erased the phone and lost all my data. when I turned it back on, it is still not working.

    I can see the menu and everything else even when some one would call me but no response from touch screen.
    02-05-2015 07:03 AM
  10. Hillary23's Avatar
    is there some one who can please help me. my phone model is Samsung Galaxy Grand Neo GT-I9060 Duos
    02-05-2015 07:06 AM
  11. kar3893184's Avatar
    My Samsung III fell into the sink and was retrieved immediately. Phone charges and hear message notifications and phone rings, however, since the screen seems to have a damaged screen sensor we cannot swipe to unlock and answer phone or retrieve messaging. Just happened last night. Removed battery to dry out phone and battery, then recharged. Do you think time will help sensor or do I need a new one?
    04-25-2015 01:42 PM

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