1. wags99b's Avatar
    My phone dropped and immediately the upper left of the screen was scrambled. Shortly thereafter, the screen went black. The phone still operates, however the screen stays black. the two soft keys on the bottom light up, however, the remainder of the screen is black. Have taken battery out and restarted the phone. It can be used with Voice Control, however the touch screen is completely disabled. Any suggestions? There are no visible cracks on the screen. It is as though something came unplugged on the interior.
    02-11-2015 08:51 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Something like that is either due to a loose connection or a damaged screen. If you want to check yourself, you could search YouTube for a video on how to open up your S3 to check the connections, but be aware that you could end up doing more damage that way if you're not careful. You may just want to bring it to a repair shop.
    02-11-2015 07:18 PM

Similar Threads

  1. "e" and "3" keys on keyboard not working in portrait
    By LondonJohn in forum Google Nexus 4
    Replies: 50
    Last Post: 12-26-2018, 05:39 PM
  2. Why Galaxy note 2 screen want rotate?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 02-11-2015, 12:07 PM
  3. Lock screen widgets?
    By tat21985 in forum Samsung Galaxy Note Edge
    Replies: 1
    Last Post: 02-11-2015, 09:30 AM
  4. How can I fix my Galaxy S4 glass?
    By Jon XVI in forum General Help and How To
    Replies: 0
    Last Post: 02-11-2015, 08:46 AM
  5. Why am I unable to update my Weather Channel apps?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 02-11-2015, 08:08 AM
LINK TO POST COPIED TO CLIPBOARD