1. Cassie85345's Avatar
    I have an S3 with a completely destroyed screen. I want to recover the photos in the internal memory. They are not backed up or stored in Verizon Cloud. When I open the phone device on my computer, I get no files found. Is there a way to access the photos and videos? I cannot access any phone functions through the screen. Thank you!
    03-04-2015 03:47 PM
  2. Rukbat's Avatar
    If the computer can't find the files, it sounds as if something more than just the screen broke - like the motherboard and all your pictures.

    The shop way of doing it is to plug in a spare used screen to copy the pictures off. If there's a nice repair person near you, he or she may let you do that. But I think if you plug in a working screen, you're going to find that you still have a non-working phone.
    03-04-2015 05:55 PM

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