[AC Question]

Hi,

I have a Samsung Galaxy S 3 Mini Mobile phone and cannot upload (backup) to the Kies system. I note there was a problem in the past. Any advice appreciated.

Many thanks,

John.

[itguyjax8430]

Hi,

I have a Samsung Galaxy S 3 Mini Mobile phone and cannot upload (backup) to the Kies system. I note there was a problem in the past. Any advice appreciated.

Many thanks,

John.

Have you tried uninstalling Samsung KIES from your PC and then reinstalling? Also make sure you have the correct version of KIES installed. There are two versions I believe. One for older phones and one for newer.

https://forums.androidcentral.com/e?...token=Sj8m99Rn

Current devices - T-Mobile Galaxy Note 4, Surface Pro 3 Core I5, and Nexus 9

Past Devices - Phones: Nexus 6, Nexus 5, Galaxy Nexus, Nexus S, Galaxy Note 3, Galaxy Note 2, Galaxy S5, Galaxy S4, Galaxy S3, Galaxy S2, HTC Incredible, HTC EVO 4G, HTC EVO, HTC Hero, Motorola Photon.

Tablets: Nexus 7 (2013), Nexus 7 (2012), Lenovo Yoga Tablet 2 Windows 8.1, Dell Venue 8, Galaxy Tab Pro, Galaxy Note 10.1 2014 Edition, Galaxy Note 10.1, Galaxy Note 8, Kindle Fire HD 8.4, Kindle Fire HD 7, Kindle Fire, iPad 2, iPad 1, Nook HD, Nook.