Why does my screen go black when watching videos from an app on a S3?

[AC Question]

why does my screen go black when watching videos from an app on a S3?

I have tried to use my S3 to watch video from WATCH TNT app and after approximately 2 minutes into the video, the screen goes black and will not come back on.

 

[B. Diddy]

Re: why does my screen go black when watching videos from an app on a S3?

Welcome to Android Central! Does this happen with any other similar app? Try going to the App Manager, select WATCH TNT, and Clear Cache/Clear Data, then Force Stop. Now try again.

If that doesn't help, try emailing their support: TBS.TNT.Apps@turner.com. It might be some compatibility issue with your phone.