1. anon(9424572)'s Avatar
    I recently bought my husband a Galaxy III phone, the camera had to be changed due to damage/dirt on the lens, the new camera takes good photos until you use the zoom then the photos blur, have lines & double, shop says it's a software problem as if you reduce the resolution you can zoom in a little with no problem but zoom in fully & the problem returns. They also say it's a new camera so are reluctant to replace it.
    Software is upto date.

    Can I get some help with a problem with the camera - zoomed photos?-image.jpg

    Can I get some help with a problem with the camera - zoomed photos?-image.jpg
    04-24-2015 08:12 AM
  2. the tall guy's Avatar
    Have you tried to install a different camera app like "Google Camera" and see if the same issue occurs? if it does then it won't be a software issue.
    04-24-2015 09:15 AM
  3. anon(9424572)'s Avatar
    Google camera isn't compatible with the device but tried another camera app. Results are the same.
    04-24-2015 11:53 AM
  4. the tall guy's Avatar
    It has to be the hardware! I would fight to get it checked again.
    04-24-2015 11:55 AM
  5. anon(9424572)'s Avatar
    Will do so. At least they extended the warranty until the next software update.
    Thanks.
    the tall guy likes this.
    04-24-2015 03:21 PM
  6. anon(9424572)'s Avatar
    Further update have now exchanged the S 3 for a Galaxy S3 neo which works perfectly.

    Update: Downloaded the Camera Zoom app & that app zooms in with no problems with the photos.
    05-03-2015 11:18 AM

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