1. AC Question's Avatar
    it gets on the att logo and nothing else happens it won't reboot
    05-30-2015 03:18 PM
  2. ab304945's Avatar
    You my have to reset it to factory settings.

    But first try clearing the cache.

    Hold the home + vol up + power button down until you see the Samsung logo.

    Using the vol keyed to navigate highlight clear cache and use power to choose it.

    Restart the phone and see if it worked. If not you will probably have to factory restore it, unfortunately this way you will loose all your info on the phone. You won't loose any data on the sd card.

    Hold the buttons down and choose to wipe it.

    Posted via the Android Central App
    05-30-2015 03:35 PM

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