1. AC Question's Avatar
    Samsung III battery died, received Samsung 5 from AT&T. I switched SIM card, do not have micro card, never did. Can't receive calls, make calls or send text. Please advise.
    06-28-2015 10:01 PM
  2. Rukbat's Avatar
    If they sent you the phone with a card in it, that's the card that's tied to your account and the old one is dead. If not, the card from the 3 should work in the 5, but you should still do an equipment swap (reset your records - otherwise the next update you get will be for an S3, and it won't update the phone) at the store. In any event, bring it into an AT&T store and they'll straighten it out.
    06-28-2015 11:12 PM

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