1. AC Question's Avatar
    Smart Switch: SmartSwitch4Mac_4.0.0.15113_20
    Samsung Galaxy S3
    El Captain

    I recently switched over Windows-computer to Mac and installed Smart Switch from the Samsung web-site. Obviously, I tried to make a full back-up first -- I've tried to do it several times but the program freezes up at backing up of the call log, at 42%.

    Could anybody help me as the Samsung help desk had no any suggestion or help? Thanks
    12-04-2015 10:40 AM
  2. Antonio Menagia's Avatar
    Smart Switch: SmartSwitch4Mac_4.0.0.15113_20
    Samsung Galaxy S3
    El Captain

    I recently switched over Windows-computer to Mac and installed Smart Switch from the Samsung web-site. Obviously, I tried to make a full back-up first -- I've tried to do it several times but the program freezes up at backing up of the call log, at 42%.

    Could anybody help me as the Samsung help desk had no any suggestion or help? Thanks
    12-30-2015 11:03 PM

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