1. AC Question's Avatar
    I am new here and need help. I have galaxy S3 and backedup data using kies 2.3.2. After backup kies was updated to 2.6, so when I tried to Restore it came up to install and use Smart Switch. I installed Smart Switch and now can not restore as there is no data backedup using smart switch.
    kies is not letting me restore as it is giving only one option and that is to use smart switch. I tried to install old version of kies but unfortunately the system does not allow to install it.
    Does anyone know and help me as to how can I restore my data (specially contacts and Applications). Appreciate your help.
    12-22-2015 05:33 AM
  2. dpham00's Avatar
    Mod Note I will move this to the s3 forum for more visibility
    12-22-2015 07:00 AM
  3. anon(632115)'s Avatar
    Smart Switch does work. It will find your device and, hit the restore button, then hot the "select a different backup" button and the rest is obvious
    12-22-2015 07:15 AM
  4. Aleem321's Avatar
    Smart Switch does work. It will find your device and, hit the restore button, then hot the "select a different backup" button and the rest is obvious
    Hi Pugs, Thanks for your advice, I did go thru the steps you have mentioned but the problem is that smart switch does not recognize / see the kies backedup data. After hitting the restore button and then "select a different backup" and then on next screen I click on browsing button (folder icon to browse to the file/ folder) to select backup folder by kies but at this point it does not accept kies backup. I am lost and dont know how to retrieve some of folders in backup from kies. Anyone with any further help and advice ??
    12-22-2015 06:10 PM

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