1. AC Question's Avatar
    I have had my s3 for about almost 3 years. I have never had problems until recently. When trying to use google maps or sometimes the internet, my phone would just shut off. This has been happening more frequently lately. Yesterday, I took the back off and took out the card and put it back it. I removed the battery for about 10 minutes. Now, my phone will not turn on at all. I get the Samsung screen and feel the vibration, but then it just shuts off. I tried clearing the cache and rebooting, but that did nothing. Does anyone know what this could be or how to fix it? Will a factory reset cause me to lose all of my pictures and video?
    01-31-2016 11:06 AM
  2. belodion's Avatar
    Yes, resetting will cause the loss of all your data not previously backed up.

    But have you considered a new battery?
    01-31-2016 07:03 PM

Similar Threads

  1. How to get out of childs mode on my smart Tab st7-d?
    By AC Question in forum General Help and How To
    Replies: 2
    Last Post: 05-17-2016, 01:35 PM
  2. Samsung galaxy s5 fornt camer problem
    By Ah Ring LhP in forum Ask a Question
    Replies: 1
    Last Post: 01-31-2016, 10:29 PM
  3. Why won't my HTC M7 turn on or charge?
    By AC Question in forum HTC One M7
    Replies: 1
    Last Post: 01-31-2016, 10:15 PM
  4. Replies: 1
    Last Post: 01-31-2016, 07:05 PM
  5. Why won't my Samsung Galaxy S5 open links?
    By vidasawyer in forum Samsung Galaxy S5
    Replies: 6
    Last Post: 01-31-2016, 02:47 PM
LINK TO POST COPIED TO CLIPBOARD