1. AC Question's Avatar
    Just got my first smartphone. Received a SIM card from Consumer Cellular, but after
    inserting the sim, powering the phone up, I cannot make a simple phone call.
    Talking with CC support did not resolve the problem before battery went dead.
    After re-charging, and learning a few more things as I go.......... I found at top of the screen that there is a circle with a line through it - meaning NO SIGNAL?
    Also see symbol that has a ? mark in it ....... which means SIM card is from unknown source?
    Note that I can get internet (from my Laptop internet provider), AND that I do have another phone on Consumer Cellular and I can get signal (make calls) on that.
    Also note that seller of my Smartphone said was GSM UNLOCKED. CC support person took a long time and never was able to verify that it indeed was unlocked!
    Any help would be appreciated.
    02-27-2016 07:21 AM

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