03-24-2016 03:31 PM
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  1. AC Question's Avatar
    AC Question
    my Samsung galaxy s3 keeps shutting off.how do I use the factory reset
    03-24-2016 01:50 PM
  2. Almeuit's Avatar
    Almeuit
    Moderator Team Leader
    You would have to get into the phone and go to settings > backup and reset > and then choose a data factory reset.
    03-24-2016 03:31 PM
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