1. Runningbare's Avatar
    In my Google news feed the headlines are all black-boxes. The pictures about news items appear fine and the subject at the top of the page appears, but the headline areas below or beside the pictures are black blocks. When I click and go to the story itself everything is fine. This only recently started. Any fixes? I have had my phone for two years and this has never been an issue before. I have tried force-stopping, clearing cache, clearing data and re-booting. Thanks for help.

    Ken
    04-21-2018 12:19 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you also try wiping the cache partition? https://support.t-mobile.com/docs/DOC-32806
    04-22-2018 06:08 PM
  3. Runningbare's Avatar
    I did not know about wiping cache partition. will give it a try. Thanx.
    04-22-2018 10:08 PM
  4. Runningbare's Avatar
    Just tired wiping cache partition and no luck. The headlines are still blacked out.
    04-23-2018 12:25 AM
  5. B. Diddy's Avatar
    Try also going to Settings>Apps, select the Google app, and Clear Cache/Clear Data there. If that still doesn't help, then see if the problem persists in Safe Mode: https://support.t-mobile.com/docs/DOC-32821
    Laura Knotek likes this.
    04-23-2018 02:40 AM
  6. Runningbare's Avatar
    got all the headlines when I was in safe mode. When I rebooted in regular mode all the headlines came back per usual! Didn't know safe mode was so powerful! lol Thanks for your help.
    B. Diddy likes this.
    04-24-2018 11:53 PM
  7. B. Diddy's Avatar
    Glad it helped! Although we're still not sure exactly which app was responsible. Safe Mode might have only temporarily solved it -- if it happens again and you want to get rid of the problem for good, you may have to uninstall apps one by one until the problem goes away.
    04-25-2018 09:59 PM
  8. Runningbare's Avatar
    Thanks. so far so good. But I don't understand how any other app but the google app might be responsible. don't get what you said about uninstalling apps one-by-one, unless other apps might be interfering with the Google app. At any rate I will let you know via this thread if it becomes a problem again.
    04-26-2018 12:12 AM

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