1. canadachino666's Avatar
    I think it is called a Bootloop.

    The phone can start, turn, enter recovery or download mode but will not boot past the Samsung Logo.

    Phone is not rooted.

    My computer is a Windows Vista Home Premium 64bit.

    Computer can sense phone by USB but can't enter it because of the bootloop stuck on logo.

    I have notes and voice memos I'd like to get out, some videos and photos.

    Anyone can help me with this?

    Preferably a free method.
    06-27-2018 10:42 PM
  2. SpookDroid's Avatar
    If you can enter recovery mode, have you tried clearing the phone's cache? (Not factory reset or Clear Data, this would erase everything on your phone!).

    Also try powering off the device, then holding power and home button together (don't let go) to turn on. If the phone turns off after this, then power+home again, then release power (but keep holding the Home button) until it finishes booting. And let us know if any of this helped

    If you connect it to your computer, does Samsung Kies (or Smart Switch, although not sure it supports such an older model) 'see' the phone?
    06-27-2018 11:28 PM

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