1. cardangel23's Avatar
    Hello,

    My old Samsung Galaxy S3's screen isn't working and is completely black. The indicators light up occasionally. I got a new phone through an insurance company and they require the old one to be sent back, otherwise, I get a $200 charge. I have sensitive data on the old phone. Is there a way to clear the data so I can feel safe sending it back?

    Many thanks!
    Dawn
    06-01-2019 06:50 AM
  2. Rukbat's Avatar
    Not without a screen you can temporarily plug into the phone. But the first thing they'll do with a phone that old is disassemble it, so your data is probably safe. (If the data is worth considerably more than $200, consider a sledge hammer - reducing the phone to crumbled bits. Then bake the bits until they start glowing. Half an hour at Broil should do it.)
    cardangel23 likes this.
    06-01-2019 01:29 PM

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