S4 Active won't charge properly

[Anthony Cuello]

I recently (as in, around the start of August) purchased a Samsung Galaxy S4 Active, and as of this week it's been having problems.

First, it charges really slow. I once started charging it when it was down to 13% at around 7:35 in the morning. Now, I have an app that estimates how long charging time should be and it said that it'll be done by around 10:20 in the morning. I leave it there, but when I check back at that time, it was only at 37%. Even if I plug my phone in the whole day it'll only go up to around 60-70%.

Next, if I drain it and charge when it's turned off, it doesn't flash the Red LED. However, I know it's charging because from an empty battery I leave it charging for around 5 minutes, turn it on, and see that it has 3% now. When this happens I just plug the charger back in when it is on and now it recognizes it.

I don't use my phone very often (just regular usage and occasional internet browsing) - what happened here? Samsung gave me 1-year warranty on parts & services so I'll head to the store tomorrow to get this checked, but all the same I want to know what I'm dealing with here. Anyone else experiencing the same thing?

 

[Situationalfrank]

I somewhat had that problem too it was a combination of my charger cord got stepped on (kids) and my case so it wasn't getting plugged in properly but yeah go with the warranty swap if all else fails.

 

[floridarick]

did you try a diff different battery & charger ?

 

[rankar7]

did you try a diff different battery & charger ?

this.

chances are it's going to be the cord, the charger, or the battery. start replacing/using different ones in that order.

 

[phil_d1111]

not necessarily - I have this problem with mine

put it on charge - lightning bolt showing etc

but it's just not charging - keep having to swap batteries with housemates

its on 87% at the moment charging and has been like that for an hour

 

[Ste Lucas]

did anyone get an answers from this as im in the same situation

phone stopped charging so I try other charges and that doesnt work either

i leave the charger in and phone off and it slowly charges but keeps vibrating

 

[Jim Slowey]

Same thing is happening ....what did you do??

 

[Nick Hamel]

Phone wont charge only vibrates as an attemp to connect when turned off. is there a solution?