1. Ashleigh O's Avatar
    So i put my new samsung galaxy S4 Active in shallow water today and i made sure everything was pushed down and shut so no water gets in, but while taking the photo the screen went black so i took the battery out and dried it now my phone is in rice. is there any way to fix this problem?
    01-05-2014 12:56 AM
  2. NoNexus's Avatar
    how new? take it back.

    short of that, leave it in the rice for a day or two and see what happens
    01-05-2014 03:30 AM
  3. Ashleigh O's Avatar
    its only i have only had it for 4 days, it turns on and its just the screen but if i put it on an angle it you can kinda see the screen its like it has been put on the lowest brightness setting.
    01-05-2014 06:15 AM
  4. NoNexus's Avatar
    Take it back must be a crack or improperly sealed case

    sent from my DROID Eris, made by Nokia, powered by iOS 7 via BBM
    01-05-2014 08:18 PM
  5. gravatos's Avatar
    Its defective likely, or its just stuck in teh underwater mode (only able to take pictures).
    01-13-2014 11:23 PM
  6. moody1940's Avatar
    Why did you put the phone in water?

    Sent from my SAMSUNG-SGH-I537 using AC Forums mobile app
    01-22-2014 10:27 PM
  7. metle_geek's Avatar
    Did you make sure all of the connections were snapped in? Theres one under the camera that will let water in if its not snapped

    from my wonderfully rooted gs4 woot
    01-25-2014 01:56 AM
  8. metle_geek's Avatar
    If you had to dry the battery you had a bad seal that rubber seal is what keeps water out its either from the battery door or you didnt cover a port with a flap either case congradulations you now have water damage

    from my wonderfully rooted gs4 woot
    01-25-2014 01:58 AM

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