1. Arizona Daz's Avatar
    Hi All,

    Apologies if this has been asked before, but I can't find anything on it (man look!)

    When I receive a message that shows up on my Lock screen, and I press on it, a grey 'semi-transparent' square box appears covering half of the screen at the bottom.

    There is no text or message within it, it's blank.

    As a newbie to Samsung Galaxy phones, can someone explain what this is please?

    02-07-2014 02:50 PM
  2. the tall guy's Avatar
    I used to own a S4 and that always happened to me! it's almost as if the message comes through and its displaying on some sort of a widget, but no matter how many times you click it or hold it nothing happens. I dont think it has the shortcut feature to take you to the actual message I think its mearly just a notification
    Arizona Daz likes this.
    02-07-2014 02:58 PM
  3. GeekNews's Avatar
    It is totally normal, it is the swipe area to unlock the phone. It has nothing to do with viewing the message.
    02-18-2014 02:07 PM

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