1. Matthew Covington's Avatar
    I've been trying to update my S4 Active, but whenever I search for updates, it always says that my phone is up to date even though I still only have 4.2.2 which is what I bought the phone at. I just factory reset my phone, but it still will not find any update. What am I doing wrong?
    05-13-2014 08:02 PM
  2. mobilecrackers's Avatar
    I've been trying to update my S4 Active, but whenever I search for updates, it always says that my phone is up to date even though I still only have 4.2.2 which is what I bought the phone at. I just factory reset my phone, but it still will not find any update. What am I doing wrong?
    have you tried updating with kies ?

    If your phone is not locked to a network, then the firmware comes from Samsung.
    If a network locked phone, then it will come from the network.
    Matthew Covington likes this.
    05-13-2014 11:40 PM
  3. Matthew Covington's Avatar
    Kies says that my firmware is up to date.
    05-14-2014 07:11 PM
  4. mobilecrackers's Avatar
    Kies says that my firmware is up to date.
    Is you phone network locked?

    Press THANK YOU and LIKE button if you gets the answer
    05-15-2014 12:06 AM
  5. Coe62's Avatar
    I have the same issue - with a now unlocked (but previously network tethered) S4
    Any thoughts / help welcome
    12-06-2014 07:00 AM

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