can't update my samsung s4 active at&t kit kat software update

[irfan Gul]

My S4 active (ATT) has not been able to get a software update. My phone is
> still running 4.3 and whenever i go to get a software update, it says that
> it was interrupted and I can try again in 24 hours. My phone has the stock
> settings btw.
>
> I wasn't bothered by this when 4.4 came out because i didn't think it was a
> big upgrade, but now i want 4.4.3 and it still won't work.
>
> Anyone else have this problem or ideas on how to fix it?

 

[B. Diddy]

Welcome to Android Central! See what happens if you wipe the cache partition: http://support.t-mobile.com/docs/DOC-5744