When I listen to podcasts, the audio file crashes and stops playing after the 1hr 10mins mark as if the file has completed playing. When I press play again it just starts at the beginning. This makes impossible to listen to anything longer than that such as a 2 hour podcast for example.
I know the mp3 file is not the problem because it plays fine on my computer and I tried playing it on another galaxy s3 and doesn't have this problem.
I tried multiple music player platforms (google music player, samsung player, rocket player) and all of them can't play it. I even tried resetting the music player by clearing its data in settings. So it's not the music player's problem.
It's not the micro sd card's problem either since mp3 files suffers this problem whether i put it in a sd card or the phone's internal memory.
It's most likely a problem with the Galaxy S4 itself. Any ideas? Do I need to get professional tech support? Where do I go to?
Thanks.
I know the mp3 file is not the problem because it plays fine on my computer and I tried playing it on another galaxy s3 and doesn't have this problem.
I tried multiple music player platforms (google music player, samsung player, rocket player) and all of them can't play it. I even tried resetting the music player by clearing its data in settings. So it's not the music player's problem.
It's not the micro sd card's problem either since mp3 files suffers this problem whether i put it in a sd card or the phone's internal memory.
It's most likely a problem with the Galaxy S4 itself. Any ideas? Do I need to get professional tech support? Where do I go to?
Thanks.