1. AC Question's Avatar
    The phone belong to my colleague's bf's father who just passed away and they needed to get some personal information in the phone.
    11-24-2015 02:36 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try contacting the carrier or Samsung to see if they have policies about this. Is there no one else who might know his passwords?
    11-24-2015 02:43 PM

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