Nic mine took almost a week. If yours is not new try this number:
Google Play hardware support team
From the following link:
https://support.google.com/googleplay/troubleshooter/3070579?hl=en&ref_topic=2803008
Call the Google Play hardware support team
For questions regarding devices sold on Google Play, please contact our support team at the numbers listed below:
Country Phone number Support availability
United States (855) 836-3987 24 hours a day, seven days a week
Australia 1800-093-181 24 hours a day, seven days a week
Canada 855-836-3987 24 hours a day, seven days a week
France 0805 541 040 9:00 AM to 5:00 PM (Monday - Saturday)
Germany 0 8007235105 9:00 AM to 5:00 PM (Monday - Saturday)
India 18001088485 8:00 AM to 8:00 PM (Monday - Friday)
Japan 0120-950-065 9:00 AM to 6:00 PM (Monday - Sunday)
Korea 080-456-7030 9:00 AM to 6:00 PM (Monday - Friday)
Spain 800900549 9:00 AM to 5:00 PM (Monday - Saturday)
United Kingdom 0800 328 6081 24 hours a day, seven days a weekNic, how long you had it? Mine took almost a week to realize an update was available. None of the tips that I found on the Net would make it happen any faster.
If you've had yours for more than a week try the following number: