1. Bruce Maddy-Weitzman's Avatar
    My phone has frozen. The screen is blank, the power on/off button does nothing, and it doesn't charge. This happened suddenly. It happened a couple of times in the past, but when the battery drained, I was able to recharge. This time - nada. HELLLLLLPPPPPP!!!!!!!!
    11-07-2013 02:58 AM
  2. Haalcyon's Avatar
    Welcome to the forums!

    It looks like its time to do a factory reset.
    Frozen phone-capture.png
    11-07-2013 06:52 AM

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