I cannot update to 4.4 signature verification failure

Begonewithios

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Dec 10, 2013
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Can someone please help me here.. I'm totally brand new to all this Android business I'm pretty generally good a tech but all this DROID terminology is boggling.. Basically I bought a s4 it's running on google and I have the update pop up to 4.4 but when I click install everything is fine for 1 minute until it then says are you sure you want to install from an untrusted source and then failure signature verification

Can anyone please explain in a very layman terms what I need to do to update to 4.4 I don't really know what root and flashing and device and all that means, also I tried connecting to kies but it doesn't work even after trying the fix methods

Thanks in advance

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y2whisper

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sounds like this is an s4 with a custom rom. if so the OTA will not work. You will need to wait until whoever made your custom rom is able to update it and then flash th
 

Begonewithios

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Ok thanks for the reply the only problem is I no longer have the persons details, I'll do some research on what you suggested on the ota thing

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Gregor Smith

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Nov 29, 2013
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Ah do me a favour. go into settings and about phone and send a screen shot. that will help determine next steps.

Also check the back of the battery cover, that should have a sticker that says GT-I9505G to signify it is indeed a Google Play Edition and not some fudged International GS4