11-24-2015 03:30 PM
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  1. fantasy100hn's Avatar
    fantasy100hn
    Sometimes my phones get stuck when load app. I want to reset it but i dont find anywhere to restore my phone. Any body help ???
    11-24-2015 03:11 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Instead of doing a factory reset, try a cache partition wipe first, which doesn't erase any personal data: http://support.t-mobile.com/docs/DOC-5744
    11-24-2015 03:30 PM
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