08-04-2015 02:56 PM
tools
  1. Tara100's Avatar
    Tara100
    Hi

    My phone is a mini.

    When I screenshot, I get the above message and the image does not save.

    Can you help please?

    Thank you :-)
    08-04-2015 08:28 AM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Do you have the phone set to edit immediately after taking a screenshot? That would require that you have a picture editor app installed. The message usually means "there's no app installed that can handle this file type".
    Tara100 likes this.
    08-04-2015 09:26 AM
  3. Tara100's Avatar
    Tara100
    Thank you. There was a problem with the photo editor as you said :-)
    08-04-2015 02:56 PM
« update(SAMSUNG S4 MINI) | Using camera flash, white background is light green. Tinkering with settings hasn't helped. »

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