08-04-2015 01:56 PM
tools
  1. Tara100's Avatar
    Tara100
    Hi

    My phone is a mini.

    When I screenshot, I get the above message and the image does not save.

    Can you help please?

    Thank you :-)
    08-04-2015 07:28 AM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    Do you have the phone set to edit immediately after taking a screenshot? That would require that you have a picture editor app installed. The message usually means "there's no app installed that can handle this file type".
    Tara100 likes this.
    08-04-2015 08:26 AM
  3. Tara100's Avatar
    Tara100
    Thank you. There was a problem with the photo editor as you said :-)
    08-04-2015 01:56 PM
« update(SAMSUNG S4 MINI) | Using camera flash, white background is light green. Tinkering with settings hasn't helped. »

Similar Threads

  1. [App][4.0+] CPU Hardware and System Infos
    By sylsau in forum Android Apps
    Replies: 38
    Last Post: 08-12-2018, 02:09 AM
  2. How do I remove the mobileiron app?
    By AC Question in forum General Help and How To
    Replies: 1
    Last Post: 08-04-2015, 08:33 AM
  3. Can I disable outlook without deleting it?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 08-04-2015, 06:39 AM
  4. Why can't I find the process stats on my Android KitKat 4.4.2 tablet?
    By yaseen leghari in forum Other International Carriers
    Replies: 2
    Last Post: 08-04-2015, 06:34 AM
  5. can't play a game because it says it needs updating but the game is already up to date?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-04-2015, 05:57 AM
LINK TO POST COPIED TO CLIPBOARD