1. jadey011's Avatar
    I have a samsung galaxy S4, with a smashed screen! So I can't really do or see anything on my phone. I have important text messages on my phone and I was wondering how to transfer text messages to my PC without being able to see anything. Getting really stressed. I have a new phone with my old sim in it. If that makes a difference.
    04-11-2016 08:01 AM
  2. N4Newbie's Avatar
    Any chance you were using Hangouts? If so, just go to gmail.com, log in, and you should see them there.

    If not Hangouts, what messaging app were you using?
    04-11-2016 08:07 AM
  3. jadey011's Avatar
    What is hangouts? They were SMS text messages, no app!
    04-11-2016 08:16 AM
  4. N4Newbie's Avatar
    Hangouts is Google's all-in-one messaging app: https://play.google.com/store/apps/d...e.android.talk

    Okay, so is your screen totally dead/black, or is it even remotely usable?
    04-11-2016 08:48 AM
  5. jadey011's Avatar
    It's kind of usable, but most of it I cant see.
    04-11-2016 09:32 AM
  6. N4Newbie's Avatar
    There are a number of SMS backup apps available, you may find it easiest to work your way through installing one of them on the broken phone. https://play.google.com/store/search...0backup&c=apps
    04-11-2016 09:52 AM
  7. jadey011's Avatar
    Thank you for the link I will try it, will it work if I can't see my screen?? x
    04-11-2016 11:26 AM
  8. jadey011's Avatar
    04-14-2016 02:49 PM
  9. jadey011's Avatar
    I cant ee my screen now at all.
    04-14-2016 03:09 PM
  10. N4Newbie's Avatar
    I think you are pretty well stuck.

    Your best bet is probably to take it to a screen repair shop (it seems every mall has one these days) and pay whatever it costs to get the screen replaced; just make sure you tell the guy not to factory reset the phone and it will likely be alright.

    Then, once you get the data off your phone, you can always eBay it or whatever to, hopefully, get back the money you invested in the new screen.
    04-15-2016 07:35 AM

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