1. pego99's Avatar
    During the update kies asked me for a password which encrypted the whole phone with the password. The password is needed to decrypt the phone every time I turn it on.
    The select screen lock page does not allow me to turn off the screen lock, I can only choice pattern, pin or password but I cannot go back to just swipe to turn on.
    The Samsung rep at Best Buy thought the Kies program can decrypt the phone but I don't see how.
    Can someone tell me how to decrypt the phone so I can just use the swype to turn on.
    03-28-2014 07:26 PM
  2. srkmagnus's Avatar
    During the update kies asked me for a password which encrypted the whole phone with the password. The password is needed to decrypt the phone every time I turn it on.
    The select screen lock page does not allow me to turn off the screen lock, I can only choice pattern, pin or password but I cannot go back to just swipe to turn on.
    The Samsung rep at Best Buy thought the Kies program can decrypt the phone but I don't see how.
    Can someone tell me how to decrypt the phone so I can just use the swype to turn on.
    Can't you factory reset from within the phone system settings and start over? I would imagine that you could, so give that a try. Be sure to backup your data before proceeding as it will delete User data.
    04-03-2014 11:54 AM
  3. pego99's Avatar
    Thanks but I will wait till I get the GS5.
    I can live with this for now.
    It's weird as I can change the password but just can't have no password.
    04-03-2014 12:22 PM
  4. metle_geek's Avatar
    You can't change the option to none under security?

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    04-03-2014 06:48 PM

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