04-23-2014 08:08 PM
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  1. Vxlgsi's Avatar
    Vxlgsi
    My outlook app crashes ever 12 or so hours since the latest software update. Tried delete and re install same problem.

    Is there a bug in the new update?
    04-17-2014 12:19 PM
  2. Vxlgsi's Avatar
    Vxlgsi
    Boing
    04-18-2014 01:11 PM
  3. UJ95x's Avatar
    UJ95x
    Retired Ambassador
    Not having any issues here. Have you tried wiping the phone's cache partition in recovery?

    Sent from my Galaxy S4 running SlimKat 4.4.2
    04-18-2014 01:12 PM
  4. Vxlgsi's Avatar
    Vxlgsi
    Thanks for the reply, I have not tried that but also dont know how?
    04-18-2014 01:21 PM
  5. UJ95x's Avatar
    UJ95x
    Retired Ambassador
    Originally Posted by Vxlgsi
    Thanks for the reply, I have not tried that but also dont know how?
    With the phone off, hold power + volume up + home for a few seconds until you see "Recovery booting" in the top left hand corner in blue letters. Then use volume up and down to navigate recovery to get to wipe cache partition. Use power to select the options

    Sent from my Galaxy S4 running SlimKat 4.4.2
    04-18-2014 01:28 PM
  6. Vxlgsi's Avatar
    Vxlgsi
    Thank you very much, are there any re processions from doing this?
    04-18-2014 01:33 PM
  7. Vxlgsi's Avatar
    Vxlgsi
    Ok its done thanks will see how I get on.
    04-18-2014 01:40 PM
  8. UJ95x's Avatar
    UJ95x
    Retired Ambassador
    Originally Posted by Vxlgsi
    Thank you very much, are there any re processions from doing this?
    No user data gets deleted. Just wipes temporary files so you should be good. Let me know if it helped

    Sent from my Galaxy S4 running SlimKat 4.4.2
    04-18-2014 01:42 PM
  9. Vxlgsi's Avatar
    Vxlgsi
    Its packed up again, says outlook cant connect. If I remove and install again its fine.
    04-20-2014 01:37 PM
  10. UJ95x's Avatar
    UJ95x
    Retired Ambassador
    Originally Posted by Vxlgsi
    Its packed up again, says outlook cant connect. If I remove and install again its fine.
    Sorry for the late reply. Sounds like it might be a bug with the app then, but I haven't had problems with it. I don't think a factory reset is something you'd want to try just to fix the app though

    Sent from my Galaxy S4 running SlimKat 4.4.2
    04-23-2014 08:08 PM
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