1. Qatar Monk's Avatar
    My Galaxy S4 screen cracked and I can't see or touch anything. I connected my phone to the PC and downloaded latest Kies to backup EVEYTHING. But Kies asked me to ##UNLOCK THE PHONE##. I found away, one of samsung websites to unlock the phone remotely.
    Once the website unlocked my phone, Kies detected and backed up everything ##EXCEPT THE SD CARD SINCE IT IS ENCRYPTED##
    After I replaced the screen I put the SD Card in the phone since it contains my wifes and families photos and videos. After I turn the phone I could see the files on my SD CARD but the files ##CAN'T BE OPENED##. I went to the security to remove the encryption but I found a strange thing whcih is the phone asks me if I should ENCRYPT THE SD CARD <NOT DECRYPT>.
    Please help me . I want to see all my family photos and videos and other songs.
    07-17-2014 02:15 PM

Similar Threads

  1. Replies: 6
    Last Post: 02-28-2016, 06:41 PM
  2. Moto X - GSM Unlocked vs Moto X - T-Mobile
    By greenxyz in forum Moto X (2013)
    Replies: 2
    Last Post: 07-17-2014, 10:28 AM
  3. nexus 7 screen cast on chromecast
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 07-17-2014, 10:02 AM
  4. screen won't turn off during a call
    By Tina Beck1 in forum Ask a Question
    Replies: 2
    Last Post: 07-17-2014, 03:54 AM
  5. Stopping Smart Remote on S5
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 07-16-2014, 07:55 PM