1. P_Murtagh2003's Avatar
    Hi all,

    I can see this question has been asked a number of times and I have tried so many different ways to "fix" but so far have been unsuccessful and looking for some help.

    I really am a tech novis so will need it in almost child friendly manor! Ha

    I was running a firmware update through Kies when it encountered an error. I then followed to instructions for recovery and then that crashed and since then my phone doesn't switch on and says: Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again. The problem I have is that Kies does not even detect the phone. I have tried Odin 3.07 and 3.09 but again, they do not detect the phone. I can put it in download mode by pressing Home, Power and Volume down but that's it.

    Here is what it has in the top right corner:

    Odin Mode (the is in red)
    PRODUCT NAME: GT-I9505
    CURRENT BINARY: Samsung Official
    SYSTEM STATUS: Official
    KNOX KERNEL LOCK: 0x0
    KNOX WARRANTY VOID: 0x0
    CSB-CONFIG-LSB: 0x30
    WRITE PROTECTION: Enable
    eMMC BURST MODE enabled
    REBOOT MODE = 0x76597be6
    POWER ON REASON = 0x1 (Key Power On)
    CABLE: 0x00
    DEBUB LEVEL: LOW
    BOARD REV: 11
    MSM CHIP REV: 2
    MSM HW ID: 0x71BBE1
    BOOTLOADER VERSION : I9505XXEGNGB
    BOOTLOADER AP SWREV: 4
    SPEED BIN: 2
    ACPU PVS: 2


    Please can someone help!!!!
    09-20-2014 07:44 AM
  2. P_Murtagh2003's Avatar
    FIXED

    Took it to a Samsung Shop and they reset it for me at a cost of £25!
    09-20-2014 03:28 PM

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