04-22-2013 09:27 PM
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  1. randun's Avatar
    Does anyone know why AT&T isn't releasing the 32 GB for pre-order? Had a chat with AT&T rep & couldn't provide any info.

    Sent From My Samsung Galaxy S III (SGH-I747) Using Tapatalk 2
    Calidoc likes this.
    04-16-2013 01:31 PM
  2. smooth3006's Avatar
    Does anyone know why AT&T isn't releasing the 32 GB for pre-order? Had a chat with AT&T rep & couldn't provide any info.

    Sent From My Samsung Galaxy S3 (SGH-I747) Using Tapatalk 2
    Becuase they will probably launch the device with only 16gb. The 32gb will be in the coming weeks or months. looks as my note2 will have to tide me over for awhile.
    04-16-2013 01:36 PM
  3. randun's Avatar
    Becuase they will probably launch the device with only 16gb. The 32gb will be in the coming weeks or months. looks as my note2 will have to tide me over for awhile.
    Thanks for the feedback. They launched the 16 GB today. Do you have any info as to why it would be weeks/months for release of the 32? Makes no sense to me. Most users would opt for more internal memory given the memory issues with the S III.

    Sent From My Samsung Galaxy S III (SGH-I747) Using Tapatalk 2
    04-16-2013 01:47 PM
  4. smooth4lyfe's Avatar
    Thanks for the feedback. They launched the 16 GB today. Do you have any info as to why it would be weeks/months for release of the 32? Makes no sense to me. Most users would opt for more internal memory given the memory issues with the S III.

    Sent From My Samsung Galaxy S III (SGH-I747) Using Tapatalk 2
    Probably so they don't mix up orders, giving people 16GB when they ordered 32GB, and vice versa. They probably want to get most of the 16GB orders out the way before doing the 32GB...thats my guess.

    I remember with iPhone, they had mix ups of orders.
    04-16-2013 01:56 PM
  5. smooth3006's Avatar
    Thanks for the feedback. They launched the 16 GB today. Do you have any info as to why it would be weeks/months for release of the 32? Makes no sense to me. Most users would opt for more internal memory given the memory issues with the S III.

    Sent From My Samsung Galaxy S3 (SGH-I747) Using Tapatalk 2
    Your guess is as good as mine, trust me im disgusted. At this point im going to wait until i see whats announced at google io next month.
    04-16-2013 01:56 PM
  6. paintdrinkingpete's Avatar
    Probably so they don't mix up orders, giving people 16GB when they ordered 32GB, and vice versa. They probably want to get most of the 16GB orders out the way before doing the 32GB...thats my guess.

    I remember with iPhone, they had mix ups of orders.
    Probably more an issue with production -- they need to have a very high quantity of devices for the launch, so they're just pumping out a single product. Once sales slow down, they can start diversifying the manufacturing process and add different storage options and colors and stuff like that.

    This is just a guess, of course, but I doubt that consumer or retailer confusion would drive them to stagger their products. Has this ever been a problem when there were multiple versions of a popular product released on once (i.e. iPhones)? I don't really think so...
    Calidoc likes this.
    04-16-2013 03:01 PM
  7. smooth4lyfe's Avatar
    Probably more an issue with production -- they need to have a very high quantity of devices for the launch, so they're just pumping out a single product. Once sales slow down, they can start diversifying the manufacturing process and add different storage options and colors and stuff like that.

    This is just a guess, of course, but I doubt that consumer or retailer confusion would drive them to stagger their products. Has this ever been a problem when there were multiple versions of a popular product released on once (i.e. iPhones)? I don't really think so...
    Well I remember with the iPhone 4S launch, there were a lot of mix ups, and some people received 2 phones at their doorsteps when they only ordered one, and many orders were cancelled as well randomly. Your guess seems much more likely than mine though lol
    04-16-2013 03:12 PM
  8. randun's Avatar
    Probably more an issue with production -- they need to have a very high quantity of devices for the launch, so they're just pumping out a single product. Once sales slow down, they can start diversifying the manufacturing process and add different storage options and colors and stuff like that.

    This is just a guess, of course, but I doubt that consumer or retailer confusion would drive them to stagger their products. Has this ever been a problem when there were multiple versions of a popular product released on once (i.e. iPhones)? I don't really think so...
    Maybe so but didn't the III have two memory choices? If so, I seem to recall AT&T launching simultaneously. However, that was then, & we're in the now. :-)

    Sent From My Samsung Galaxy S III (SGH-I747) Using Tapatalk 2
    04-16-2013 03:25 PM
  9. Raptor007's Avatar
    Somehow I doubt Samsung is having issues making 16GB & 32GB at the same time. I think its more of a carrier decision to hold off a color, or a memory configuration. I suspect its to get the most out of the "popular" memory size of 16GB for the initial launch and when it hits the stores my hope is we can walk in and get 32GB versions or shortly there after. I am traveling in May and really need to get back on a SMARTphone for work.
    04-17-2013 07:37 AM
  10. randun's Avatar
    Well, I just got a nice little shocker from AT&T!

    Was talking with a senior-level staff member who assisted me when I upgraded to the S III as I had a grandfathered data plan & low-level staffers wouldn't honor it back then.

    I reached out to this person to be proactive prior to pre-ordering an S4. I was informed that AT&T is phasing out all unlimited data plans including grandfathered ones like mine!

    Obviously I'm now quite ticked! Does anyone know of other 'reputable' U.S. carriers who are still offering unlimited data plans?

    For me, it boils down to principles as I use Wi-Fi for ~95% of all data-driven functions.

    Sent From My Samsung Galaxy S III (SGH-I747) Using Tapatalk 2
    04-17-2013 07:40 AM
  11. Raptor007's Avatar
    Sprint or T-Mobile are the only two left with so called unlimited data.
    04-17-2013 07:42 AM
  12. randun's Avatar
    Sprint or T-Mobile are the only two left with so called unlimited data.
    Thanks. As I recall though both carriers aren't very well received. That said, there's not much of a choice, eh?

    Sent From My Samsung Galaxy S III (SGH-I747) Using Tapatalk 2
    04-17-2013 08:47 AM
  13. smooth3006's Avatar
    Does anyone know why AT&T isn't releasing the 32 GB for pre-order? Had a chat with AT&T rep & couldn't provide any info.

    Sent From My Samsung Galaxy S III (SGH-I747) Using Tapatalk 2

    id like to know this too.
    04-17-2013 10:54 AM
  14. paintdrinkingpete's Avatar
    Somehow I doubt Samsung is having issues making 16GB & 32GB at the same time. I think its more of a carrier decision to hold off a color, or a memory configuration. I suspect its to get the most out of the "popular" memory size of 16GB for the initial launch and when it hits the stores my hope is we can walk in and get 32GB versions or shortly there after. I am traveling in May and really need to get back on a SMARTphone for work.
    I still respectfully disagree. I honestly don't know Samsung's manufacturing process, but it is very possible that they can't make both at the same time, at least not in quantities to satisfy initial orders. A lot of factories with assembly production lines have to make quite a few changes to start rolling out different products, or variations of the same products. My guess is that they do NOT want to be short on supply for the initial rush of launch-day orders -- it's bad PR and can also mean a heavy loss of sales for them. I would then assume that once those initial orders are fulfilled, then they'll start to diversify their production a bit and get the other storages/colors out there.

    I could be wrong, but with the rate that new phones come out, that just seems more likely than, "let's just give the 16GB one for now, we'll 'save' the higher capacity ones for later"

    Well, I just got a nice little shocker from AT&T!

    Was talking with a senior-level staff member who assisted me when I upgraded to the S III as I had a grandfathered data plan & low-level staffers wouldn't honor it back then.

    I reached out to this person to be proactive prior to pre-ordering an S4. I was informed that AT&T is phasing out all unlimited data plans including grandfathered ones like mine!

    Obviously I'm now quite ticked! Does anyone know of other 'reputable' U.S. carriers who are still offering unlimited data plans?

    For me, it boils down to principles as I use Wi-Fi for ~95% of all data-driven functions.

    Sent From My Samsung Galaxy S3 (SGH-I747) Using Tapatalk 2
    Same situation for us Verizon folks with unlimited data. Had to buy my S3 at full retail to keep my existing plan -- upgrading at subsidized price and they force you to change to tiered data plan.
    04-17-2013 02:29 PM
  15. smooth4lyfe's Avatar
    Sprint or T-Mobile are the only two left with so called unlimited data.
    Thanks. As I recall though both carriers aren't very well received. That said, there's not much of a choice, eh?

    Sent From My Samsung Galaxy S III (SGH-I747) Using Tapatalk 2
    Isn't it Sprint (or maybe it was T-Mobile) that slows down data once you reach a certain amount?
    04-17-2013 03:15 PM
  16. GB333's Avatar
    Isn't it Sprint (or maybe it was T-Mobile) that slows down data once you reach a certain amount?
    T-mobile does that. It's "unlimited" but gets slower once you reach a certain point. (I've never reached that point, though...)
    04-17-2013 03:25 PM
  17. Raptor007's Avatar
    I still respectfully disagree. I honestly don't know Samsung's manufacturing process, but it is very possible that they can't make both at the same time, at least not in quantities to satisfy initial orders. A lot of factories with assembly production lines have to make quite a few changes to start rolling out different products, or variations of the same products. My guess is that they do NOT want to be short on supply for the initial rush of launch-day orders -- it's bad PR and can also mean a heavy loss of sales for them. I would then assume that once those initial orders are fulfilled, then they'll start to diversify their production a bit and get the other storages/colors out there.

    I could be wrong, but with the rate that new phones come out, that just seems more likely than, "let's just give the 16GB one for now, we'll 'save' the higher capacity ones for later"



    Same situation for us Verizon folks with unlimited data. Had to buy my S3 at full retail to keep my existing plan -- upgrading at subsidized price and they force you to change to tiered data plan.
    Seems odd that Apple can handle making 16/32/64GB versions of any phone configuration and they only do what a 10-14 day pre-order window so really Samsung shouldn't have such issues. Besides the whole point of pre-orders is to know what you need at each location for launch. You can supply limited stock of 32GB and if you run out they can try to cross sell, down sell to another phone or storage capacity.

    Either way I am sitting on my current lines until I can get it and if AT&T doesn't get their act together they may not get anything.
    Calidoc and randun like this.
    04-17-2013 05:17 PM
  18. Love Divine's Avatar
    Isn't it Sprint (or maybe it was T-Mobile) that slows down data once you reach a certain amount?
    Sprint's is actually slow all the time, regardless of usage
    satannik likes this.
    04-17-2013 05:19 PM
  19. randun's Avatar
    Seems odd that Apple can handle making 16/32/64GB versions of any phone configuration and they only do what a 10-14 day pre-order window so really Samsung shouldn't have such issues. Besides the whole point of pre-orders is to know what you need at each location for launch. You can supply limited stock of 32GB and if you run out they can try to cross sell, down sell to another phone or storage capacity.

    Either way I am sitting on my current lines until I can get it and if AT&T doesn't get their act together they may not get anything.
    Spot on my friend. I couldn't have come up with such a succinct & descriptive commentary. Thanks!

    Sent From My Samsung Galaxy S III (SGH-I747) Using Tapatalk 2
    Raptor007 likes this.
    04-17-2013 06:37 PM
  20. randun's Avatar
    Found out two items from DMs with AT&T:

    1. The link posted directing users to the 32 GB variant was a mistake & the official line is that the 32 GB variant is "coming soon".

    2. As of this time you will be allowed to keep the unlimited data plan.



    Sent From My Samsung Galaxy S III (SGH-I747) Using Tapatalk 2
    04-19-2013 01:16 PM
  21. moke's Avatar
    Man Verizon never pleases their customers at allll
    you just need to see it from VZW standpoint of wanting customers to be pleased with them...it is subtle but puts the expectation on the customer's side of the net, and less effort or expense on the company's side.

    if you are under contract, we 'have you', and you are 'pleased'.
    if you pay your bill, you are 'satisfied' and thus can be seen as 'pleased'.

    do you think VZW cares about whether or not you are whistling show-tunes when you pay your bill? (hint-no they don't)
    they just care if the money is there when you give it to them, or if they can track you down if it is not.

    they are a business. they are in business to make a profit. if businesses truly are people, then i guess you are dealing with someone with an obsessive focus on getting money,and will do many things in order to do so...if some of those things give you benefit, or a 'good feeling', well that cannot be helped.

    this is true of businesses in general.

    btw, att stores allow upgrades within the calander month of the existing upgrade date. to whit- if you have an upgrade eligibility date of the 15th, the store manager may authorize you on the first.

    call center upgrades have a little more flexibility, but cannot note an upgrade override on an account that the would be used in-store (Apple/Bestbuy/Walmart...etc)
    04-19-2013 03:39 PM
  22. moke's Avatar
    id like to know this too.
    the 16GB is what is to be moved first, it is seen as current inventory, with the 32 and 64 GB versions moved to the back of the shelf.

    get as much of these babies moved out into market, and then those who REALLY want the 32 or 64GB versions, let's have them add a line of service if we can...
    04-19-2013 04:00 PM
  23. smooth4lyfe's Avatar
    Sprint or T-Mobile are the only two left with so called unlimited data.
    Thanks. As I recall though both carriers aren't very well received. That said, there's not much of a choice, eh?

    Sent From My Samsung Galaxy S III (SGH-I747) Using Tapatalk 2
    you just need to see it from VZW standpoint of wanting customers to be pleased with them...it is subtle but puts the expectation on the customer's side of the net, and less effort or expense on the company's side.

    if you are under contract, we 'have you', and you are 'pleased'.
    if you pay your bill, you are 'satisfied' and thus can be seen as 'pleased'.

    do you think VZW cares about whether or not you are whistling show-tunes when you pay your bill? (hint-no they don't)
    they just care if the money is there when you give it to them, or if they can track you down if it is not.

    they are a business. they are in business to make a profit. if businesses truly are people, then i guess you are dealing with someone with an obsessive focus on getting money,and will do many things in order to do so...if some of those things give you benefit, or a 'good feeling', well that cannot be helped.

    this is true of businesses in general.

    btw, att stores allow upgrades within the calander month of the existing upgrade date. to whit- if you have an upgrade eligibility date of the 15th, the store manager may authorize you on the first.

    call center upgrades have a little more flexibility, but cannot note an upgrade override on an account that the would be used in-store (Apple/Bestbuy/Walmart...etc)
    Yeah, but when thinking about competition with other carriers who have pretty much the same structure, I'd assume they want to strive to be the best, but its more like they don't care to satisfy the customers but to satisfy their company...which is what it comes down to in the long run but their customers in a way run the company, and they have to satisfy them for them to be liked. T-Mobile satisfies their customers now by eliminating contracts, and I'm sure they will get a whole lot of customers for that. Honestly Verizon being last and slow on everything is enough to make me switch carriers to something else.
    04-19-2013 04:03 PM
  24. randun's Avatar
    Yeah, but when thinking about competition with other carriers who have pretty much the same structure, I'd assume they want to strive to be the best, but its more like they don't care to satisfy the customers but to satisfy their company...which is what it comes down to in the long run but their customers in a way run the company, and they have to satisfy them for them to be liked. T-Mobile satisfies their customers now by eliminating contracts, and I'm sure they will get a whole lot of customers for that. Honestly Verizon being last and slow on everything is enough to make me switch carriers to something else.
    Have to agree. T-Mobile is looking better & better.

    Sent From My Samsung Galaxy S III (SGH-I747) Using Tapatalk 2
    smooth4lyfe likes this.
    04-19-2013 04:09 PM
  25. Raptor007's Avatar
    I am holding fast on the 32GB and my expectation is AT&T will launch it in May just when is the question and hopefully before Verizon does.
    04-19-2013 09:47 PM
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