07-20-2013 09:17 PM
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  1. afgzee's Avatar
    just do this. purchase insurance from a third party, you should have a certain time to purchase it. wait 1 or 2 weeks then make a claim, simple!
    05-01-2013 04:32 PM
  2. tx_tuff's Avatar
    It sucks no doubt about that!! But I don't understand why so many people think it is ok to fraud somebody over something when it is your fault that the item was broken. I see it much more in this forum for phones than probably any other items. Just because it is a big company or an insurance company doesn't give you the right to screw them over because of something you did (I'm not talking to the OP, he seems to want to do the right thing).

    For the OP, seeing you did have a case on it does that company provide any warranty and/or guarantee? Since their product was on the phone when it broke you should try getting with them, you never know. Good luck.
    Aquila, chubb, planoman and 2 others like this.
    05-01-2013 05:31 PM
  3. Aquila's Avatar
    Why are so many people in favor of trying to scam either the retailer or the OEM or the insurance carrier? How about, don't defraud anyone? The ONLY honest option is to either pay to have it repaired by Samsung or a 3rd party repair place or to purchase a new phone. You may be able to sell yours as is to someone else via craigslist, etc. but certainly don't lie about it.

    It might be a good idea to print this thread out and take it to Best Buy so that they can be aware of the extend of their inability to help you with canned assistance and perhaps they can have someone refer you to a place within their organization that can offer more specific help for your area.

    The decision to purchase or not to purchase insurance is a value proposition that includes some risk either way. If you have insurance and don't require it, or even only have to do one replacement, then you may often be losing money (assuming over the course of two years). If you do not have it and damage a device you have to buy a new one or pay for repairs yourself. If during the course of two years you have to replace it twice, obviously the insurance would have been the better value.
    chubb, planoman, tx_tuff and 2 others like this.
    05-01-2013 06:09 PM
  4. chubb's Avatar
    Txtuff and nothingistrue thanks for saying what needed said. I just can't believe so many people think nothing about right and wrong these days. Lack of morals these days is shocking, no wonder this country is the way it is. No one wants to take responsibility for their own actions anymore.

    To the op I would either sell it and use that money towards a new one. Or get it fixed and take it as a lesson learned.

    Sent from my Nexus 4 using Tapatalk 2
    Aquila, planoman, tx_tuff and 3 others like this.
    05-01-2013 06:28 PM
  5. rootyourphones's Avatar
    If u want a good working phone I have almost new 64gb htc one x+ to trade yea.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
    Aquila likes this.
    05-01-2013 06:29 PM
  6. afgzee's Avatar
    oh please. they screw us over all the time by giving us crap signal and overpriced deals. They also overcharge for the phone and when it comes to helping us out they don't give a crap.
    05-01-2013 06:30 PM
  7. afgzee's Avatar
    And then you sign a contract with the network for lets say 30 per month for 24 months then half way through that contract you signed they put the price up by 15% and you cant do anything about it!
    05-01-2013 06:33 PM
  8. chubb's Avatar
    No one forced you to sign that contract or have a smartphone either.

    Sent from my Nexus 4 using Tapatalk 2
    Aquila, tx_tuff and Live2ride883 like this.
    05-01-2013 06:37 PM
  9. afgzee's Avatar
    No one forced you to sign that contract or have a smartphone either.

    Sent from my Nexus 4 using Tapatalk 2
    no one forced me that's right, but I signed for a specific price as agreed. simple really.

    to the OP, do what you believe is right, I know what i'd do
    05-01-2013 06:45 PM
  10. planoman's Avatar
    And then you sign a contract with the network for lets say 30 per month for 24 months then half way through that contract you signed they put the price up by 15% and you cant do anything about it!
    Be definition they cannot change the price of a contract at least not here in the US.

    I saw this thread yesterday and did not comment. I feel for the OP. We all have times where we feel the victim, and sometimes by our own hand. The problem is this type of thinking just increases the cost for everyone. That this fine, some can most likely afford it, but many cannot. Then they come here and complain about the cost. The carrier gets their money it the insurance company getting defrauded. Some people have no moral compass that that is fine. Very seldom can you lie and cheat your way to prosperity.

    If you can't go an buy another phone with ease, get insurance. If you cannot replace the screen with ease, get a screen protector. Just simple things can save us all headaches that can test our integrity.
    tx_tuff and jayzee like this.
    05-01-2013 06:45 PM
  11. afgzee's Avatar
    Be definition they cannot change the price of a contract at least not here in the US.

    I saw this thread yesterday and did not comment. I feel for the OP. We have all have times where we feel the victim, and sometimes by our own hand. The problem is this type of thinking just increases the cost for everyone. That this fine, I can most likely afford it but many cannot. Then they come here and complain about the cost. The carrier gets their money it the insurance company getting defrauded. Some people have no moral compass that that is fine. The way you live your life usually affects how your life is lived. Very seldom can you lie and cheat your way to prosperity.

    If you can't go an buy another phone with ease, get insurance. If you cannot replace the screen with ease, get a screen protector. Just simple things can save us all headaches.
    I agree with you there in a way that is correct, you say the price goes up for everyone, but why should it? what about all the people like me who've been paying for insurance for years every month and never claimed... lets just put it this way, I paid for his insurance!
    05-01-2013 06:51 PM
  12. rootyourphones's Avatar
    Verizon and their locked bootloaders they and at&t following suit I wanna move all this bloat and if u sign a contract u should get better customer service thsn the people who bought the phones outright.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
    brianphrack likes this.
    05-01-2013 06:52 PM
  13. planoman's Avatar
    I agree with you there in a way that is correct, you say the price goes up for everyone, but why should it? what about all the people like me who've been paying for insurance for years every month and never claimed... lets just put it this way, I paid for his insurance!
    I do not get the carrier insurance because it use to be like $3 a month and I think it is now $7 or something like that. And the co insurance payment is like 195??? I do get square trade and I have thankfully never had a claim (knock wood). It is still reasonable to get square trade but soon it will not be. Fraud will drive their cost up to the point it is not worth it. It is this "I got mine and screw everyone else" mindset that must change.

    I am not trying to come across as better than anyone because I am certainly not. I do know it would take a lot more than the cost of a new phone to test my integrity to the point that I am not square with myself when I put my head down to sleep.
    brianphrack and Live2ride883 like this.
    05-01-2013 07:02 PM
  14. chubb's Avatar
    I agree with you there in a way that is correct, you say the price goes up for everyone, but why should it? what about all the people like me who've been paying for insurance for years every month and never claimed... lets just put it this way, I paid for his insurance!
    It goes up because that's how business works. Its how insurance works. The charge you and everyone else a fee based on how much risk they are taking to insure your product.

    In this example if they would insure the op for say $10 a month, he then files a claim right away and pays the $100 deductible. He has paid $110 for a $600 phone and they took a loss of $490. In 24 months they recoup another $240 from him assuming no other claims, so they would still be out $140. They make the difference up by taking payments from everyone else that has not filed a claim this month.

    They also have to keep enough money around so that if all say 10 million people file a claim this month they can pay it out. Otherwise the government wouldn't like them too much nor would the people paying for insurance.

    So anyway if they only people getting insurance are the ones that already broke their phones, they be out of business quick. You need people to pay for it and never file a claim. That is the only way a insurance company stays in business.

    Sent from my Nexus 4 using Tapatalk 2
    Aquila likes this.
    05-01-2013 07:06 PM
  15. voot's Avatar
    Well as the title suggests, i dropped my brand new galaxy s4. the screen didn't crack and there doesn't appear to be any damage to the outside of the phone but now there are a few hairline cracks below the glass and the phone displays a green hue over everything and it gets much worse when the keyboard is up. Is there any way to repair this? Any help would be appreciated. I'm so sick about the whole thing that I could scream. This is the first phone ive ever broken
    This may sound cynical, but can you post a picture? Interested to see the extent of the damage. Sorry about the misfortune!!
    05-01-2013 07:19 PM
  16. chubb's Avatar
    Here is one store though if your interested. Wanted to take my thunderbolt there a while ago but I never did. Maybe they have a store in your area. Don't think they have the part yet since the digitizer says its $9,999 :o

    http://www.ifixandrepair.com/locations

    Sent from my Nexus 4 using Tapatalk 2
    05-01-2013 07:25 PM
  17. tx_tuff's Avatar
    I just looked up Swuaretrade and that looks like much cheaper insurance then what you can get from the carriers. Even cheaper for iPhones, my wife has to stay with freaking iPhone LOL. Has anybody used a claim on them? If so did it all work out smooth?

    Tapatalk mofo
    05-01-2013 07:25 PM
  18. Aquila's Avatar
    It goes up because that's how business works. Its how insurance works. The charge you and everyone else a fee based on how much risk they are taking to insure your product.

    In this example if they would insure the op for say $10 a month, he then files a claim right away and pays the $100 deductible. He has paid $110 for a $600 phone and they took a loss of $490. In 24 months they recoup another $240 from him assuming no other claims, so they would still be out $140. They make the difference up by taking payments from everyone else that has not filed a claim this month.

    They also have to keep enough money around so that if all say 10 million people file a claim this month they can pay it out. Otherwise the government wouldn't like them too much nor would the people paying for insurance.

    So anyway if they only people getting insurance are the ones that already broke their phones, they be out of business quick. You need people to pay for it and never file a claim. That is the only way a insurance company stays in business.

    Sent from my Nexus 4 using Tapatalk 2
    This is the purpose of Actuarial science. They also hopefully determine the percentage of policy holders that will file a legitimate claim versus a fraudulent claim and have a way to systematically deny claims such as this one; however some will always slip through the cracks and every one of them changes the percentage of claims filed versus active policies, which increases either the policy cost or deductible cost or both in the future. The formula ends with a static expected profit margin, and you can bet that they are always balancing to that number.
    chubb likes this.
    05-01-2013 07:27 PM
  19. chubb's Avatar
    This is the purpose of Actuarial science. They also hopefully determine the percentage of policy holders that will file a legitimate claim versus a fraudulent claim and have a way to systematically deny claims such as this one; however some will always slip through the cracks and every one of them changes the percentage of claims filed versus active policies, which increases either the policy cost or deductible cost or both in the future. The formula ends with a static expected profit margin, and you can bet that they are always balancing to that number.
    Exactly. I work for a salvage auto auction so I deal with insurance companies pretty often. I don't know the math they do but I do know the lose their shirt when someone files a claim. We just sold a Ferrari f360 from hurricane sandy. They paid out 150k to the insured and we sold it for 66k. Take out a few hundred for our charges and that's a lot of money lost. Can't stay in business if everyone was costing you money like that.

    Sent from my Nexus 4 using Tapatalk 2
    05-01-2013 07:33 PM
  20. chubb's Avatar
    I just looked up Swuaretrade and that looks like much cheaper insurance then what you can get from the carriers. Even cheaper for iPhones, my wife has to stay with freaking iPhone LOL. Has anybody used a claim on them? If so did it all work out smooth?

    Tapatalk mofo
    When I was looking at insurance for galaxy nexus that was who I was going to go with. I think they give new phones as well instead of refurbs if I remember right.

    Sent from my Nexus 4 using Tapatalk 2
    05-01-2013 07:40 PM
  21. planoman's Avatar
    I just looked up Swuaretrade and that looks like much cheaper insurance then what you can get from the carriers. Even cheaper for iPhones, my wife has to stay with freaking iPhone LOL. Has anybody used a claim on them? If so did it all work out smooth?

    Tapatalk mofo
    I actually buy it off of Amazon.com. You can go there and see the reviews and policy service etc.


    Amazon.com: 2-Year Smartphone Accident Protection Plan (Above $400): Cell Phones & Accessories
    05-01-2013 07:53 PM
  22. Bishop_Realtalk's Avatar
    This may sound cynical, but can you post a picture? Interested to see the extent of the damage. Sorry about the misfortune!!
    As I stated earlier im not trying to get a freebie. I accept responsibility for breaking the phone and screwing an insurance company is not the way to resolve this. I dont really want to trade it because i really really love the phone. I would rather keep using my Nexus 4 than trade for something else. Here are pictures of it. These were taken last night and the purple spots have gotten much worse. I would assume because it is leaking or something. When you try to do something that requires the keyboard there is a green hue over the screen. When i first dropped it there were no spots and the green line wasnt there. If anyone wants to buy it just let me know. I might sell for the right price. (I know this isn't the place to ask that).
    Attached Thumbnails Dropped Galaxy s4-img_20130430_221224.jpg  
    05-01-2013 08:57 PM
  23. Bishop_Realtalk's Avatar
    Does this seem legit? i found one yesterday that was selling the same part for approx $200 but i was unsure as to the reputation of the vendor. If this is real it doesnt seem all that bad to replace my screen. I cant find the LCD panel seperate from the panel/digitizer.

    EDIT: i forgot to add the URL haha my bad Complete Screen Assembly for Samsung I9500 Galaxy S4 -Blue - Parts4repair.Com
    05-01-2013 09:06 PM
  24. chubb's Avatar
    Does this seem legit? i found one yesterday that was selling the same part for approx $200 but i was unsure as to the reputation of the vendor. If this is real it doesnt seem all that bad to replace my screen. I cant find the LCD panel seperate from the panel/digitizer.

    EDIT: i forgot to add the URL haha my bad Complete Screen Assembly for Samsung I9500 Galaxy S4 -Blue - Parts4repair.Com
    I don't know about that place actually. A quick google search brings up bad ratings and this thread xda, although short the guy didn't order there then. I just found it funny that touchwiz ui was one of the features listed lol.

    http://forum.xda-developers.com/show....php?t=1499431

    And its nice to see that your not trying to pull a fast one. Its good to see someone take responsibility for what they did and didn't do.

    Sent from my Nexus 4 using Tapatalk 2
    05-01-2013 09:20 PM
  25. FaisDogg's Avatar
    Well as the title suggests, i dropped my brand new galaxy s4. the screen didn't crack and there doesn't appear to be any damage to the outside of the phone but now there are a few hairline cracks below the glass and the phone displays a green hue over everything and it gets much worse when the keyboard is up. Is there any way to repair this? Any help would be appreciated. I'm so sick about the whole thing that I could scream. This is the first phone ive ever broken
    That sucks man...hope you get it fixed

    Sent from my EVO using Android Central Forums
    05-01-2013 09:20 PM
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