1. aog3's Avatar
    I got the S4 and screen capture does not work. I try everything that I knew. I am a previous owner of a S3, so I know some of the tricks already. But not working for me. Please help!!!!
    05-02-2013 09:55 PM
  2. texasotts's Avatar
    Did you try holding down your power button and hard key at the same time for a minute?

    Sent from my SAMSUNG-SGH-I337 using Android Central Forums
    05-02-2013 10:11 PM
  3. josearmz10789's Avatar
    I got the S4 and screen capture does not work. I try everything that I knew. I am a previous owner of a S3, so I know some of the tricks already. But not working for me. Please help!!!!
    Try the home button and power at the same time.

    Sent from my SPH-L720 using Android Central Forums
    05-02-2013 10:48 PM
  4. Timback's Avatar
    You can also wipe the screen with your palm and it will capture the screen.
    Suzieb2220 likes this.
    05-02-2013 11:01 PM
  5. zhingket's Avatar
    I got the S4 and screen capture does not work. I try everything that I knew. I am a previous owner of a S3, so I know some of the tricks already. But not working for me. Please help!!!!
    Please check your settings Mydevice>Motions and Gestures>Palm motion is on>tap on Palm motion text>turn on Capture screen>tap on Capture Screen text to try it.

    Also please note that the side of your hand needs to be touching the screen then swipe to the left or right.

    Hope it helps.
    Linda McDonald and seistoes like this.
    05-02-2013 11:18 PM
  6. Renan Cortez's Avatar
    Mine too! I turned on the palm gesture and it is still not working! Is this a bug or some kind of a factory/configuration problem?
    Manual screen capture (home key + power button) works perfectly. Will this be fixed? Please comment.
    anon(5857879) likes this.
    05-20-2013 09:31 AM
  7. seistoes's Avatar
    Wow! Thank you for mentioning that the side of my hand actually needs to TOUCH the screen for the gesture to work. As you can imagine, I've been waving my hand over the screen to no avail. LOL!
    Linda McDonald likes this.
    06-01-2013 08:27 PM
  8. sadieyoung's Avatar
    Thank you for the tip about the side of the hand needing to touch the screen! No where else could I find that info and I was going crazy!
    06-17-2013 11:24 AM
  9. chetanmahida's Avatar
    Hiii i useing samsing s4 . My palm motion is not working. I tried every possible thngs like re boot the phone bt its not working. How i ml it work. Plz help me. Thank u
    06-24-2013 02:08 AM
  10. dkasbi's Avatar
    Yes ! this is pathetic that Samsung these days is doing a lousy job !

    Samsung should awake for the customers.
    Linda McDonald likes this.
    08-29-2013 12:12 PM
  11. dkasbi's Avatar
    Hey !

    Correction ! , You all need to rub / touch the screen and then swipe, It works. Thanks to Samsung Support team.
    08-30-2013 02:35 PM
  12. shanghaichica's Avatar
    Yes your palm has to touch the screen for it to work. Used to do it on my Note and it works just the same.

    Posted via my Galaxy s4
    08-30-2013 02:49 PM
  13. dkasbi's Avatar
    Hey Guy !
    It works you need to swipe by touching your palm vertically on screen. Thank to Samsung Tech support team.
    Linda McDonald likes this.
    08-30-2013 03:16 PM
  14. Dave-in-Decatur's Avatar
    I would just add that for me it sometimes takes several tries with the hand-swipe to get it to capture. You have to hold down the power+home key combination for a full second before it "snaps," but I find that more reliable.
    08-30-2013 04:47 PM
  15. Linda McDonald's Avatar
    Should be called 'side of hand' gesture. I tried and tried to slide my PALM across it! LOL I'm so embarrassed...not really.
    10-30-2013 01:54 AM
  16. dllrogers55's Avatar
    Only bad part is touching the side on the glass will move an image, if it something you have zoomed in on. I use this as a fast crop and the gesture won't work for this. Will have to resort to the normal way of both buttons.
    03-22-2014 12:32 PM
  17. electricpete's Avatar
    Xblast tools (an xposed module) includes an advanced power-off menu (the menu that comes up when you long press power button). If i press reboot here, I get 5 choices: reboot, soft reboot, fastboot, recovery, SCREEN SHOT. Easier imo than trying to hit home and power button at exactly the same time. But you have to have xposed and xblast and maybe root

    Sent from my SAMSUNG-SGH-I337 using Tapatalk
    03-23-2014 12:22 PM
  18. Dale Emery's Avatar
    Thanks Dave from Decatur. You hit it.

    You know, I hate to grind, but people! Suggesting -how- to do the screenshot is as about as unhelpful as posting a question without detail. (Like "HELP!" This thing ain't working!") We can assume the OP has already tried the obvious. In fact, other help missed a crucial point; one must hold down for a FULL second. Coming from other devices can be obfuscating. My HTC screenshot was instantaneous.
    01-01-2015 03:36 PM
  19. Nicole Chan Weng Yee's Avatar
    i can't i tried to press and it does not work and when i click into the gesture setting it does not have the palm motion at all
    03-14-2015 10:10 PM
  20. bmoody33's Avatar
    Mine won't work either by pressing simultaneously the power and home buttons or the palm swipe. Interestingly if I press the power button first (keep holding it) and then the home button it changes the screen to a windowed view. If I press the home button first (and keep holding it) and then the power button and keep holding both then the screen capture never works and phone will eventually power down.

    I made sure all my settings are correct and both buttons work correctly with everything else. It's an annoyance not having the screen capture work!
    08-26-2015 12:33 PM
  21. TexaninFrance's Avatar
    Mine won't work either by pressing simultaneously the power and home buttons or the palm swipe. Interestingly if I press the power button first (keep holding it) and then the home button it changes the screen to a windowed view. If I press the home button first (and keep holding it) and then the power button and keep holding both then the screen capture never works and phone will eventually power down.

    I made sure all my settings are correct and both buttons work correctly with everything else. It's an annoyance not having the screen capture work!
    12-23-2015 02:04 PM

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