1. danniee's Avatar
    Hi,

    I am totally new to Android and Samsung S4. Have been using iPhone before. Very happy with the phone but I am trying to learn some stuff. For example, when using the phone, playing games or streaming a movie while the phone is charging, it won't charge. Not even if I only browse around. It will stay on 74% or whatever. But when I close it (lock) it starts to rise %. With iPhone it would charge without problem while being active with the phone. I hope it's only a setting because it would be pretty bad if it cant charge while the kids are watching a movie :/
    05-19-2013 09:03 AM
  2. Golfdriver97's Avatar
    Hi,

    I am totally new to Android and Samsung S4. Have been using iPhone before. Very happy with the phone but I am trying to learn some stuff. For example, when using the phone, playing games or streaming a movie while the phone is charging, it won't charge. Not even if I only browse around. It will stay on 74% or whatever. But when I close it (lock) it starts to rise %. With iPhone it would charge without problem while being active with the phone. I hope it's only a setting because it would be pretty bad if it cant charge while the kids are watching a movie :/
    Try messing around in Settings, like turning Auto brightness off etc, or any other battery killing setting. Auto brightness is kinda cool, but it is about as big of a battery killer as leaving your bluetooth on. After that, if you don't see any kind of improvement, contact Samsung, you may have a faulty charger or cable.

    Now, with my S3, I can charge and watch a movie, but the charge rate slows to a crawl. I am using power for the screen, processor, and internet, on top of whatever else Android needs to do in that time. Same thing happens with high processed games, ones with a lot of moving video, and lots of things happening on the screen. Otherwise so long as the things I am doing are low power uses, I am fine.

    This may seem unrelated, but how long does it take for you under average use before your phone hits, say, 30% remaining?
    05-19-2013 09:22 AM
  3. danniee's Avatar
    Thank you for the reply. Hard to say how long it takes until it drops to 30%, only had it for a day. It drains rather quickly but on the other hand I have been using it constantly since yesterday and compared to iPhone I would say the battery is ok. Someone told me it could be because my battery is still very new and that it might take a few charges until it will work as effective as it should. Could that be true?
    05-19-2013 09:36 AM
  4. danniee's Avatar
    Can anyone who actually has the S4 confirm or deny this issue?
    05-19-2013 02:07 PM
  5. cmcfarland's Avatar
    Are you using the 2 amp charger that came with phone?

    Sent from my SAMSUNG-SGH-I337 using Android Central Forums
    05-19-2013 02:29 PM
  6. danniee's Avatar
    Yes I am. Tried a 1 amp charger too. No difference. As soon as I lock and close the screen it charges perfectly but if I unlock it it just sits forever on the same %.
    05-19-2013 02:34 PM
  7. danniee's Avatar
    Someone said it might just be a bug and that it is still loading even tho the % doesn't move, but I'm not sure about that. I guess it wouldnt be too hard for any one of you who has the phone to try and see?
    05-20-2013 11:09 AM
  8. edwardwychan's Avatar
    Hi Danniee,

    You are not alone!!! I'm having the same issue as well and been spending the last week trying to find a solution to our problem; no luck.

    I'm also new to the Android world (switched from iPhone) and still getting use to all of the new features. I thought/hoping it might be a setting issue...

    Someone please help.
    05-28-2013 09:00 AM
  9. Meshe78's Avatar
    I had this same issue so I tried my husbands S3 charger and it worked a ton better so I had him take my charger back to the store for a replacement and it works 100% faster.
    05-28-2013 11:03 AM
  10. Dreamliner330's Avatar
    This one's pretty simple fellas. If the battery has more of a draw on it than the charger will push, then the battery will not charge.

    This usually happens with smaller chargers, a bit odd to happen with a 2 Amp charger though.
    05-28-2013 11:22 AM
  11. edwardwychan's Avatar
    I totally agree with Dremliner330 so I did a test.
    I kept my phone on while it was "charging", not playing any games or movies, because i wanted to see if that would work. Sadly, it did not.
    I started the test at 50% and after 15 -20 mins, it was still at 50%. I even switched chargers (wall unit and laptop) - both resulted were the same.
    05-28-2013 01:53 PM
  12. Brandi Nunya's Avatar
    My phone does the samething, only difference, I'm using a ZTE. I know I'm in the wrong forum, I was just looking around and found the same problem. Maybe I can get some help, too.
    09-07-2017 06:13 PM

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