1. David Gridley's Avatar
    Hi All,

    Recently switched from Apple and have purchased an S4 - loving the the phone/android for the most part however a few 'issues' keep cropping up and just need to know how to fix?

    1. The phone restarts itself when I go to use the camera for the first time - once it's restarted it works perfectly fine..... however if left for a few hours the same thing occurs.
    2. You Tube app refuses to play any videos - I have to go into the browser for it to work. I have removed the latest patch and this seems to have improved it - is it a known issue?

    Many thanks,
    Dave
    05-24-2013 08:45 AM
  2. Rick Bray's Avatar
    Hi All,

    Recently switched from Apple and have purchased an S4 - loving the the phone/android for the most part however a few 'issues' keep cropping up and just need to know how to fix?

    1. The phone restarts itself when I go to use the camera for the first time - once it's restarted it works perfectly fine..... however if left for a few hours the same thing occurs.
    2. You Tube app refuses to play any videos - I have to go into the browser for it to work. I have removed the latest patch and this seems to have improved it - is it a known issue?

    Many thanks,
    Dave
    well, that shouldn't be happening....

    what's the model/carrier for your s4?

    you can try and restore the handset to factory settings, OR just clear the cache/data for those apps....
    but i assume you'll need to check in for warranty with your carrier....
    05-24-2013 08:53 AM
  3. David Gridley's Avatar
    well, that shouldn't be happening....

    what's the model/carrier for your s4?

    you can try and restore the handset to factory settings, OR just clear the cache/data for those apps....
    but i assume you'll need to check in for warranty with your carrier....
    Thanks for the reply.

    I brought a SIM free version of the i9500 and it is running on O2.

    I haven't yet tried restoring the phone (a little hesitant to be honest) but I have cleared the cache on these apps...... guess I have little choice but too!
    05-24-2013 09:01 AM

Similar Threads

  1. I just got one! (Advice please)
    By DaveNagy in forum Barnes & Noble Nook Color
    Replies: 7
    Last Post: 02-01-2011, 07:31 AM
  2. Having some battery issues, advice please?
    By omelet1978 in forum Verizon Fascinate
    Replies: 3
    Last Post: 10-24-2010, 02:18 PM
  3. some advice please?
    By mustang229 in forum HTC EVO 4G
    Replies: 4
    Last Post: 10-06-2010, 05:38 PM
  4. Spec advice please!
    By joshw9805 in forum HTC EVO 4G
    Replies: 2
    Last Post: 08-19-2010, 05:06 PM
  5. Physical Keyboard vs. Virtural? ADVICE PLEASE.
    By chrislitzkow in forum Motorola Droid
    Replies: 27
    Last Post: 11-11-2009, 01:09 PM
LINK TO POST COPIED TO CLIPBOARD