Back panel "SAMSUNG" letters fall off.

anon(4110489)

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I have been experiencing a very annoying thing with my GS4, the letters of the Samsung on the back plastic panel fall off on their own! Each and every time i get the phone out of my pocket i recognize a missing letter!

?Anyone experienced the same?
?How can i purchase a new OEM back cover?

ImageUploadedByTapatalk1369439936.408935.jpg
 

Snapples

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Feb 14, 2013
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I've had my S4 less than 48 hours and the letter 'S' from the Samsung logo on the rear battery case has started to peel away. I have emailed Samsung asking for a replacement back cover as a gesture of good will so I will wait their response.

I have had a search for a genuine replacement rear cover, however I can't find one anywhere and I can't fine on the Samsung website either.
 

jschu22

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What carrier are these phones from? I've seen this back cover on display models in Samsung kiosks only and I liked them, until reading this thread.

Posted via Android Central App
 

Newtoandroid99

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Is that even a real back cover? Is it a international one or something??? I have a SG4 from AT&T and it looks nothing like this. There is no raised lettering at all like in the picture, it just says Galaxy S4 and has the AT&T logo. Both are painted on.
 

Kedar

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Snapples: You post in the HTC One forums as well. Which phone do you really have?

You can buy a new back cover from the Samsung store.
What carrier are you on, OP?
 

Aaron Watson

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It must be a defective back cover. That shouldnt happen. My s3 is almost a year old and the back cover is flawless.

Posted via Android Central App
 

SirGeorgeKillian

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Mine fell off too, and now there is some other letters there spelling Anker. And my battery life is amazing! Strange!

Sent from my S4 using AC Forums mobile app
 

Jerry Hildenbrand

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The capital S and the n fell off of mine as well. I never said anything, because I get tired of dealing with the Samsung defense force if I do.
 

thekC

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This happened on my htc evo lte, the 'HTC' just decided to start falling off, all 3 within a week. nothing here on the s4 so far, had her for six weeks now, but I do have a case.

Posted via Android Central App
 

frekiluv

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Oct 31, 2012
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I wish my letters would fall off. I hate paying for something and get stuck advertising for the company that produced it.

... Your Mummy is a Zombie.
 

bigdaddytee

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I wish my letters would fall off. I hate paying for something and get stuck advertising for the company that produced it.

... Your Mummy is a Zombie.

I'll bring my heat gun over, so we can scrape off that pesky advertising from your cars rear end. And your pants. And the jar of Tang in your cupboard...

Sent from my Sero 7 Pro (Walmart Blue Light Special)
 

ffejjj

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This happened on my htc evo lte, the 'HTC' just decided to start falling off, all 3 within a week. nothing here on the s4 so far, had her for six weeks now, but I do have a case.

Posted via Android Central App

Thats interesting because both the white and black Evo lte's dont have letter inlay's. It does say htc but it's only stamped into the cover so to speak. Not like the OG evo that had chrome lettering glued into the indentation.
 

frekiluv

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I'll bring my heat gun over, so we can scrape off that pesky advertising from your cars rear end. And your pants. And the jar of Tang in your cupboard...

Sent from my Sero 7 Pro (Walmart Blue Light Special)

My last car I did remove all tags and the ones I couldnt remove I used body fill on it, removed what chrome I could and then painted it a semi-gloss (satin) black. It was almost invisible when parked under a tree at night. Drive like a ninja.:D

... Your Mummy is a Zombie.
 

paintdrinkingpete

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Is that even a real back cover? Is it a international one or something??? I have a SG4 from AT&T and it looks nothing like this. There is no raised lettering at all like in the picture, it just says Galaxy S4 and has the AT&T logo. Both are painted on.

Same with Verizon version...doesn't look anything like the OP's...just says "Verizon" and "4G LTE" on back, and it's painted on, rather than the raised lettering shown in OP's photo.

To the OP: I don't want to sound like a jackass by saying this, but perhaps if keeping aesthetic details such as this looking pristine are important to you, it may be wise to invest in a case?

It must be a defective back cover. That shouldnt happen. My s3 is almost a year old and the back cover is flawless.

Posted via Android Central App

Perhaps, but we're talking about the S4. Different back cover.
 

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