1. dk0654's Avatar
    My new S4 does not receive emails(stock app) anymore. I have two email accounts I use and neither receive mail on my phone. I have reset the email and I have contacted my ISP and they have verified everything is set correctly. So, I took it to AT&T and they reset the whole phone and they setup my email step by step as Samsung described and they could not get it to receive emails eithers.
    Funny thing is the fisrt day I set it up it worked flawlessly and now 2 weeks later. Nadda

    Anyone else have this issue? Thanks

    P.S. My gmail does not work either
    06-02-2013 03:19 PM
  2. friedtators's Avatar
    Gmail is web dependent also. All email depends on the internet. What are the last several apps you have installed. When the phone was reset was it put back to factory? Were the application downloaded back on the phone again before the email was set back up?

    How about other google services do they work properly. Can you use chrome and open Gmail and send receive?
    06-02-2013 04:30 PM
  3. dk0654's Avatar
    1. Weather.com soundhound and flashlight
    2. Yes
    3. No
    4. Other Google services work and gmail works good through Chrome
    I also notice that my isp email checks every 15 min to where my live mail is set to push. I can't change the isp any lower than 15 no push option

    Posted via Android Central App
    06-02-2013 11:01 PM
  4. mayconvert's Avatar
    if it doesn't work after factory reset. You have a broken device. I have 9 emails coming to my phone, all work perfectly.

    who is the email client? if its knology or comcast, those are the problem.
    06-02-2013 11:08 PM
  5. dk0654's Avatar
    Suddenlink- imap and pop have been tried
    Also I use my old Live.com account

    Posted via Android Central App
    06-03-2013 12:19 AM
  6. mayconvert's Avatar
    I have all of these coming to the phone:
    2 gmails
    3 yahoo
    1 live.com
    1 outlook.com

    all coming to the phone and they work perfect.
    06-03-2013 12:43 AM

Similar Threads

  1. No email notification???
    By itstheAtomBomb in forum Verizon HTC Thunderbolt
    Replies: 2
    Last Post: 03-26-2011, 09:20 PM
  2. no email via wifi
    By JHLNewYork in forum Verizon Fascinate
    Replies: 3
    Last Post: 03-17-2011, 07:59 AM
  3. No email/how to get
    By moskatl in forum Verizon Fascinate
    Replies: 3
    Last Post: 01-17-2011, 11:21 AM
  4. no email in inbox, gmail says one unread.
    By scoobdude in forum HTC EVO 4G
    Replies: 9
    Last Post: 07-14-2010, 08:07 AM
  5. No email in sleep mode?
    By callmebob in forum General Help and How To
    Replies: 0
    Last Post: 11-07-2009, 06:06 PM