1. cessperience's Avatar
    My phone is more than a month old and been using mobile data without problems until tonight. My phone not showing the H+ or 4G icon anymore.
    - Can receive SMS and calls
    - Can connect to WIFI

    I tried the following solutions but still no luck.
    - Soft and Hard Reset. No luck so I've Factory Reset but no use
    - Toggled on and off the Mobile Data at Settings
    - Tried switching Network Modes (LTE, GSM, etc)
    - Tried changing Network Operators

    Thanks in advance for your help.
    06-18-2013 11:28 AM
  2. D R Lewis's Avatar
    There is a problem with this on the phones. I got help through Verizon!!
    06-18-2013 11:37 AM
  3. Almeuit's Avatar
    I assume your ATT so I'd check with them to see if they can help. Calls and SMS mean your connected to the towers and that's what calls / SMS use. However the data part is another element and for some reason your phone won't work.

    Sent from my Sprint S3 using AC forums.
    06-18-2013 11:51 AM

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