1. rhammer02's Avatar
    I have a Samsung Galaxy s4. I am supposed to have the number of unread emails on the email icon but I don't. All the correct boxes are checked and I get that function on my text message icon. Any suggestions word be helpful. I have had Samsung in the past so I am familiar with Touchwiz and the way that it work I just have this problem I can't seem to figure out.
    07-05-2013 11:01 AM
  2. tytlyf's Avatar
    Have you added your email accounts to that default email app?
    07-05-2013 01:29 PM
  3. rhammer02's Avatar
    Yes. I only have one account.
    07-05-2013 09:20 PM
  4. tytlyf's Avatar
    You'll probably need to check some settings. Or just use the Email app for your account instead of the Generic email that comes with the phone. If I had only 1 email account, I would probably just use gmail instead of the email.
    rhammer02 likes this.
    07-06-2013 12:41 PM
  5. rhammer02's Avatar
    I added my other email to the app and it stared working. I didn't change anything it just started working. They are both imap accounts. Oh well, it works and that is all I wanted.
    07-07-2013 02:08 PM
  6. tytlyf's Avatar
    I added my other email to the app and it stared working. I didn't change anything it just started working. They are both imap accounts. Oh well, it works and that is all I wanted.
    Glad you sorted it out. These phones seem a tad buggy out of the gates and I'm sure we'll be receiving updates as time goes on that corrects some of the glitches.
    07-07-2013 02:29 PM

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