1. Antonio Nunez's Avatar
    Hi everyone.

    Have a Sprint S4 that is not switching fron 3g to 4g. Question is
    it is a common issue or is my device.

    Ps my company phone an old evo 4g do the switch in seconds.

    Thanks
    07-08-2013 10:34 AM
  2. srkmagnus's Avatar
    Hi everyone.

    Have a Sprint S4 that is not switching fron 3g to 4g. Question is
    it is a common issue or is my device.

    Ps my company phone an old evo 4g do the switch in seconds.

    Thanks
    Is the device switching to 4g at all? If so, how long would you say does it take to switch from 3g to 4g? By the way, welcome to the Forums!
    07-08-2013 11:36 AM
  3. str8bucs's Avatar
    Hi everyone.

    Have a Sprint S4 that is not switching fron 3g to 4g. Question is
    it is a common issue or is my device.


    Ps my company phone an old evo 4g do the switch in seconds.

    Thanks
    07-08-2013 12:06 PM
  4. str8bucs's Avatar
    I had this problem with AT&T and they had to remove the phone from their system and add it again. Everything worked fine after that.
    07-08-2013 12:09 PM
  5. Antonio Nunez's Avatar
    If im driving most times goes through the 4g area and don't make the switch
    07-08-2013 02:21 PM
  6. Almeuit's Avatar
    Did you ensure your phone is set for LTE /CDMA under the network settings?

    Sent from my Sprint HTC One using AC forums.
    07-08-2013 02:37 PM
  7. Antonio Nunez's Avatar
    I had this problem with AT&T and they had to remove the phone from their system and add it again. Everything worked fine after that.
    I'll try that thanks
    07-08-2013 02:49 PM
  8. SenseMonkey's Avatar
    I'll try that thanks
    You also mentioned your old phone was an Evo 4G which ran on Sprint's old 4G network which is incompatible with the Sprint s4.

    From my Sammy Galaxy S4
    07-08-2013 03:59 PM
  9. Antonio Nunez's Avatar
    You also mentioned your old phone was an Evo 4G which ran on Sprint's old 4G network which is incompatible with the Sprint s4.

    From my Sammy Galaxy S4
    so you're saying that when I got 4G on the EVO I may not get 4G on th S4
    07-09-2013 08:14 AM
  10. Almeuit's Avatar
    so you're saying that when I got 4G on the EVO I may not get 4G on th S4
    There is a difference in 4g. Unlike other carriers Sprint has a 4g WIMAX network.. That is what your old EVO was connecting to. Your S4 can only connect to the 4g LTE Network.. Which may not be in your area yet.. Or really weak.

    Sent from my Sprint HTC One using AC forums.
    Antonio Nunez likes this.
    07-09-2013 08:43 AM
  11. SenseMonkey's Avatar
    so you're saying that when I got 4G on the EVO I may not get 4G on th S4
    Yes sir, check Sprint's website or check sensorly(app) to see if your area has any Lte signal going on. You wont be able to get any 4G on your S4 if there is only 4Gwimax that your Old evo used to get.

    From my Sammy Galaxy S4
    Antonio Nunez likes this.
    07-09-2013 12:26 PM

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