[Shatha816]

hello everybody....

i got this problem sometimes when i choose the camera button in the home screen the mobile shutdown by it self and get work ( restore) like spplash with the known it's new only 3 weeks since i bought it !!

so, what's the solution to stop this shutting down !!

[vferrari]

hello everybody....

i got this problem sometimes when i choose the camera button in the home screen the mobile shutdown by it self and get work ( restore) like spplash with the known it's new only 3 weeks since i bought it !!

so, what's the solution to stop this shutting down !!

Having a lot of difficult fully understanding your post, but I can only suggest that if you have installed all of your carrier's pushed OTA updates and the problem still exists (or the problem appeared after a specific update), then do a factory reset. If the problem reappears, then replace your phone in accordance with your carrier's trial replacement policy. Best of luck.

Sent from my SPH-P100 using Android Central Forums